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You Broadband Customer Care Number, Toll-free, Helpline, Email Id and Address

You Broadband Customer Care Number, Toll-free, Helpline, Email Id and Address

You Broadband Customer Care Number, Helpline, Complaint Number for all services like Dedicated Internet Access(DIA), Bandwidth On Demand(BOD), and Network Security Solutions.

All India You Broadband Customer care number and Other details

You can resolve all types of query, complaints and also if you want to give some feedback then call on You broadband customer care number.

You Broadband Customer Care Number

  • 91212-91212 
  • 022-7113-4100 

You Broadband Customer Care Emails

  • customercare@youbroadband.co.in
  • appellate@youbroadband.co.in

You Broadband Customer Care Office Address

All offices have same customer care number and email address.

Call center number:- 91212-91212 

Call center email id:- customercare@youbroadband.co.in

Sr.NoLocationOffice Address
1.AhmedabadYOU Broadband India Limited.
A Block, Vodafone House, Corporate Road, Prahladnagar, Off S.G. Highway, Ahmedabad-380015, Gujrat
2.AurangabadYOU Broadband India Limited.
Yeshdev, 2nd floor, Plot no 60, Vijay Nagar, Near CADA Office, Gajanan Maharaj Mandir Road, Aurangabad-431003, Maharashtra
3.BangaloreYOU Broadband India Limited.
No.12, Opp Kodava Samaja, 1st Main Vasanthnagar, Bangalore-560052, Karnataka
5ChennaiYOU Broadband India Limited.
No 51/117, Nelson Towers 4th Wing, Ground Floor, Nelson Manickam Road, Aminjikarai, Chennai-600029, Tamilnadu
6GurgaonYOU Broadband India Limited.
FF001, MGF mega city Mall, MG road Gurgaon, Gurgaon-122002, Haryana
7HyderabadYOU Broadband India Limited.
H. No. 15-29-1000/HIG/199/1, 1st Floor, KPHB Colony, Phase-II near MRO Office Road No 5, Hyderabad-500072, Telangana
8.Kakinada YOU Broadband India Limited.
D No. 12-2-28, Dantuvari Street, Suryarao Peta, Kakinada-533001, Andhra Pradesh
9Mumbai ( Registered Office )YOU Broadband India Limited.
Plot No. 54, Marol Co-op Industrial Area, Makwana, Off Andheri Kurla Road, In the lane of Shemaroo, Mumbai-400059, Maharashtra
10.NagpurYOU Broadband India Limited.
C/O Metro Business Hub, 5th Floor, 519-522, Imperial Plaza, Opp. Anand Talkies, Somwar Bazar Road, Sitabuldi, Nagpur-440012, Maharashtra
11.NashikYOU Broadband India Limited.
Shop No-9-B Niwas Plaza, Behind HDFC House, Sharanpur Road, Nashik-422005, Maharashtra
12.Navi MumbaiYOU Broadband India Limited.
Bhanti Solitaire, Triggerxchange, 1st Floor. Plot No.29, Sector-19D, Vashi, Navi Mumbai-400705, Maharashtra.
13.NavsariYOU Broadband India Limited.
Shop 1, Chanakya Apt., Opp. Old Court, Junathana, Navsari – 396445, Gujarat
14Pune YOU Broadband India Limited.
55/2 Worklab 3rd Floor, C/O Pichhola Hotel, Ganesh Khind Road near Bremen Chowk, Aundh, Pune-411007, Maharashtra
15RajkotYOU Broadband India Limited.
3rd Floor Shivalik-5 (A), Makkam Chowk, Gondal Road, Rajkot-360002, Gujarat
16Surat YOU Broadband India Limited.
2nd & 3rd Floor, Iqara Centre, Adajan – Hazira Road, Surat-395009, Gujarat
17.ThaneYOU Broadband India Limited.
Mangolia CHS Ltd, 1st Floor Edenwoods, Pawar Nagar, Phase No. 2, SMT, Glady Alwaris Road, Off Pokhran Road – 2, Thane (West), Maharashtra
18.Vadodara YOU Broadband India Limited.
401 – Pancham high street, Opp. Surya Kiran building, Old padra road, Nr. manisha chowkdi Vadodara-390015, Gujarat.
19.ValsadYOU Broadband India Limited.
405-406, K. B. Shopping Mall, Halar Road, Opp. Shroff Building, Nr. Tower, Valsad-396001, Maharashtra
20.Vapi YOU Broadband India Limited.
3rd Floor, Hani`s Landmark, Near HDFC Bank, Chala, Vapi-396195, Gujarat
21.VijayawadaYOU Broadband India Limited.
D no: 23-9-14, Library Street, Opp. A.K.T.P.H School, Satyanarayana Puram, Vijayawada-520011, Maharashtra
22VisakhapatnamYOU Broadband India Limited.
C/o My First office, D.No: 10-28-2/1/1, A – Square Business Center, Waltair Upland Main Road, Visakhapatnam-530003, Andhra Pradesh

You Broadband Customer Care Grievance Redressal

Level 1: You can contact the nodal officer with your grievance in any of the following ways like number/email/ fax/ offline complaint/ online complaint form, then you will get a unique registration number. If you submit a complaint via online mode then you will get a call registration number.

In case your complaint relates to the disruption of services and/or disconnection of services it may take three days from the date of registration of complaint. Whereas the complaints relate to any other issue will be redressed within seven days from the date of registration of complaint. Billing of complaints may take up to a maximum of a month to be resolved. 

Level 2: If your issue is not resolved the complaints relating to faults/disruption of service within 3 days and all other complaints with 7 days, then the customer can contact Nodal Officer and lodge his grievance. All details are provided on our website and can also be obtained from the Call Center.

You Broadband Customer Care Nodal Officer

Andhra Pradesh & Telangana

LocationEmailAddress
Hyderabad nodal.andhrapradesh@youbroadband.co.in YOU Broadband India Limited.
H. No. 15-29-1000/HIG/199/1, 1st Floor, KPHB Colony, Phase- I-III, Road No 5, Hyderabad – 500072, Telangana
Kakinadanodal.andhrapradesh@youbroadband.co.inYOU Broadband India Limited.
D No. 12-2-28, Dantuvari Street, Suryarao Peta, Kakinada – 533001
Vijayawadanodal.andhrapradesh@youbroadband.co.inD no: 23-9-14, Library Street, Opp. A.K.T.P.H School, Satyanarayana Puram, Vijayawada – 520011
Vishakapatnamnodal.andhrapradesh@youbroadband.co.inYOU Broadband India Limited.
C/o My First office, D.No: 10-28-2/1/1, A – Square Business Center, Waltair Upland Main Road, Visakhapatnam, Andhra Pradesh – 530003

Delhi

LocationEmailAddress
Gurgaonnodal.gujarat@youbroadband.co.inYOU Broadband India Limited.
FF001, MGF mega city Mall, MG road Gurgaon, Gurgaon – 122002

Gujarat

LocationEmailAddress
Ahmedabadnodal.gujarat@youbroadband.co.in YOU Broadband India Limited.
A Block, Vodafone House, Corporate Road, Prahladnagar, Off S.G. Highway, Ahemedabad 380015
Navsarinodal.gujarat@youbroadband.co.inYOU Broadband India Limited.
Shop 1, Chanakya Apt., Opp. Old Court, Junathana, Navsari – 396445, Gujarat
Rajkotnodal.gujarat@youbroadband.co.in3rd Floor Shivalik-5 (A), Makkam Chowk, Gondal Road, Rajkot -360002, Gujarat
Suratnodal.gujarat@youbroadband.co.inYOU Broadband India Limited.
2nd & 3rd Floor, Iqara Centre, Adajan – Hazira Road, Surat – 395009, Gujarat
Vadodaranodal.gujarat@youbroadband.co.in YOU Broadband India Limited.
401 – Pancham high street, Opp. Surya Kiran building, Old padra road, Nr. manisha chowkdi Vadodara – 390015, Gujarat.
Valsadnodal.gujarat@youbroadband.co.inYOU Broadband India Limited.
405-406, K. B. Shopping Mall, Halar Road, Opp. Shroff Building, Nr. Tower, Valsad – 396001.
Vapinodal.gujarat@youbroadband.co.inYOU Broadband India Limited.
3rd Floor, Hani`s Landmark, Near HDFC Bank, Chala, Vapi – 396195

Karnataka

LocationEmailAddress
Bangalorenodal.karnataka@youbroadband.co.inYOU Broadband India Limited.
No.12, Opp Kodava Samaja, 1st Main Vasanthnagar, Bangalore – 560052

Maharashtra

LocationEmailAddress
Aurangabadnodal.maharashtra@youbroadband.co.in 
Nagpurnodal.maharashtra@youbroadband.co.in YOU Broadband India Limited.
C/O Metro Business Hub, 5th Floor, 519-522, Imperial Plaza, Opp. Anand Talkies, Somwar Bazar Road, Sitabuldi, Nagpur – 440012
Nashiknodal.maharashtra@youbroadband.co.inYOU Broadband India Limited.
F.No. 1, First Floor, Satyam Leela Tower, Patil Lane No.04, Behind Archie’s Gallery, College Road, Nashik – 422005, Maharashtra
Punenodal.maharashtra@youbroadband.co.inYOU Broadband India Limited.
55/2 Worklab 3rd Floor, C/O Pichhola Hotel, Ganesh Khind Road near Bremen Chowk, Aundh, Pune, Maharashtra-411007

You Broadband Customer Care Appellate Authority

In case the issue is not resolved within the expected time as given by the customer care or you are unsatisfied with the resolution provided then you may escalate the complaint to the Appellate Authority.

All list of Appellate Authority of You broadband are given below:

LocationNameAddress
Ahmedabad YOU Broadband India Limited.
A Block, Vodafone House, Corporate Road, Prahladnagar, Off S.G. Highway, Ahemedabad 380015
Bangalore Ruby ArulselviYOU Broadband India Limited.
No.12, Opp Kodava Samaja, 1st Main Vasanthnagar, Bangalore – 560052
Chennai YOU Broadband India Limited.
No 51/117, Nelson Towers 4th Wing, Ground Floor, Nelson Manickam Road, Aminjikarai, Chennai-600029
GurgaonPrahlad GiriYOU Broadband India Limited.
FF001, MGF mega city Mall, MG road Gurgaon, Gurgaon – 122002
HyderabadBhaskar ReddyYOU Broadband India Limited.
H. No. 15-29-1000/HIG/199/1, 1st Floor, KPHB Colony, Phase- I-III, Road No 5, Hyderabad – 500072, Telangana
Kakinada YOU Broadband India Limited. D No. 12-2-28, Dantuvari Street, Suryarao Peta, Kakinada – 533001
Mumbai YOU Broadband India Limited.
Plot No. 54, Marol Co-op Industrial Area, Makwana, Off Andheri Kurla Road, In the lane of Shemaroo, Mumbai – 400059, Maharashtra.
Navi Mumbai YOU Broadband India Limited.
Bhanti Solitaire, Triggerxchange, 1st Floor. Plot No.29, Sector-19D, Vashi, Navi Mumbai – 400705, Maharashtra.
Nashik YOU Broadband India Limited.
F.No. 1, First Floor, Satyam Leela Tower, Patil Lane No.04, Behind Archie’s Gallery, College Road, Nashik – 422005, Maharashtra
Navsari YOU Broadband India Limited.
Shop 1, Chanakya Apt., Opp. Old Court, Junathana, Navsari – 396445, Gujarat
PuneRupesh ShendgeYOU Broadband India Limited.
55/2 Worklab 3rd Floor, C/O Pichhola Hotel, Ganesh Khind Road near Bremen Chowk, Aundh, Pune, Maharashtra-411007
Surat YOU Broadband India Limited.
2nd & 3rd Floor, Iqara Centre, Adajan – Hazira Road, Surat – 395009, Gujarat
Thane YOU Broadband India Limited.
Mangolia CHS Ltd, 1st Floor Edenwoods, Pawar Nagar, Phase No. 2, SMT, Glady Alwaris Road, Off Pokhran Road – 2, Thane (West).
Vadodara YOU Broadband India Limited.
401 – Pancham high street, Opp. Surya Kiran building, Old padra road, Nr. manisha chowkdi Vadodara – 390015, Gujarat.
Valsad  YOU Broadband India Limited.
405-406, K. B. Shopping Mall, Halar Road, Opp. Shroff Building, Nr. Tower, Valsad – 396001.
Vapi YOU Broadband India Limited.
3rd Floor, Hani`s Landmark, Near HDFC Bank, Chala, Vapi – 396195
Vijayawada YOU Broadband India Limited. D no: 23-9-14, Library Street, Opp. A.K.T.P.H School, Satyanarayana Puram, Vijayawada – 520011
Vishakapatnam Santosh ChemboluYOU Broadband India Limited.
C/o My First office, D.No: 10-28-2/1/1, A – Square Business Center, Waltair Upland Main Road, Visakhapatnam, Andhra Pradesh – 530003

You can download Appeal form click here

Other Important Link

Dedicated Internet Access(DIA)

Bandwidth On Demand(BOD)

Network Security Solutions(NSS)

Pay Bills

Add a GSTIN

For Google pay customer care information Click here

Frequently Asked Questions(FAQs)

What is You broadband customer care number?

If you want to contact the customer care team then you can call
91212-91212 or 022-7113-4100. 

How can I apply for You Broadband connection?

You can apply through either app or website.
Through app
 1)Open YOU Broadband Mobile app then click on the new connection tab.
2)Now select your city, area, and then click on the check availability.
3)After this, you will receive a message ‘Yep we are there!’ tap on continue to proceed with the request.
4)Fill your details like Name, Mobile Number, Email Id, and Address and submit.
Through website
1)First, go to www.youbroadband.in/
2)Now click on apply for New Connection
3)Fill your details like Name, Mobile Number, Email Id, City, Area, Building, and Address.
4)Finally, enter the captcha and submit the application.

What are the installation charges of You broadband connection?

Please note that Installation charges are applicable based on the validity of plan selected. As of now, there are no any installation charges for 6/12 months plan.
1)For 3 to 4 months plan Rs 349 (If done through online mode then Rs 300 only).
2)For 1 to 2 months plan Rs 650.

What are the Internet speed ranges are available at You broadband?

You Broadband offers various plans with Internet speeds from 1 Mbps – 100 Mbps speed to residence and enterprise.

What are the step to disconnect my You broadband connection?

The process is very simple, you can cancel or disconnect your connection/account by registering disconnection request either by email or call.

How can I get refund from You broadband service?

If you are unhappy with You broadband connection for any reason, the appropriate refund will be made by the company within a few days.

Other Infornations

Registered Office address:- YOU Broadband India Limited, Plot No. 54, Marol Co-op Industrial Area, Makwana, Off Andheri Kurla Road, In the lane of Shemaroo, Mumbai – 400059, Maharashtra, India.

Website:- Official link

You Broadband Social link:-

If you want more Internet company customer care information then click here

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