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SITI Cable Customer Care Number 18001234001, Toll-free, Helpline, Email Id and Address

SITI Cable Customer Care Number 18001234001, Toll-free, Helpline, Email Id and Address

SITI Cable Customer Care Number 18001234001, Helpline, Complaint Number for all services like Digital TV, Broadband, and HD services.

All India SITI Cable Customer care number and Other details

You can resolve all types of query, complaints and you can give some feedback call on SITI Cable customer care number.

SITI Cable Customer Care Number

  • 1800-1234-001 (Toll-free)

SITI Cable Customer Care Emails

  • siticare@siti.esselgroup.com (For DTH)
  • customercare.kol@siti.esselgroup.com (For DTH) 
  • sitibroadband@siti.esselgroup.com (For Broadband)

To resolve queries you can contact SITI Cable customer care at any time through the WhatsApp, Email, and even over the call.

Statewise SITI Cable Customer Care Number

SITI Cable has a well-equipped call center team to cater to your complaints or suggestions. SITI Cable call center provides a facility in all languages to ensure efficient services for all the customers.

As business expands, SITI Cable customer care team looks forward in servicing customers across platforms that include Digital TV, Broadband, traditional Analog Cable and ISP customers.

Customer Care Helplines StatewiseToll Free NumbersSITI Cable Emails
Delhi, Rajasthan, Uttar Pardesh, Haryana, Madhya Pardesh, Maharashtra, Karnataka, Kerala, Odisha, Chattisgarh1800-1234-001siticare@siti.esselgroup.com
Gujarat1800-2334-757ccare@sitissdm.com
Eastern States (Orissa, WB, Bihar, Jharkhand)1800-1234-001customercare.kol@siti.esselgroup.com
Assam / Meghalaya1800-2121-445avik.ghosh@siti.esselgroup.com
Andhra Pradesh1800-1238-989siridigitalsms@siti.esselgroup.com
Telangana1800-1037-159sitismshyd@siti.esselgroup.com

SITI Cable Customer Care Nodal officer

If you have a complaint regarding any aspect of your service provided by SITI Cable, you can contact SITI Cable customer care at Toll-Free Number 1800-1234-001 or write to SITI Customer care at siticare@sitinetworks.com.

If you are not satisfied with the solution addressed by the Customer Service Department, you can submit your complaint in writing to the SITI Cable Nodal Officer at the address listed below:

Broadband Services

StateName of Nodal OfficerContact NumberEmailOffice Address
Delhi & HaryanaSaurabh Datta01204032652nodal.bb@siti.esselgroup.comFC-19, UG Floor, Sector-16A, Film City, Noida-201301

Cable TV Services

StateName of Nodal OfficerContact NumberEmailOffice Address
Madhya PradeshTruptesh K. Sonawane9752277111Truptesh.Sonavane@siti.esselgroup.com201-203, 3rd Floor, Gravity Tower, Opp. Aggarwal Stores, Above U-Turn Showroom, Near Janjeerwala Square, Indore (MP) 452001
ChhatisgarhGurvinder Singh Saluja9993992029Gurvinder.Saluja@siti.esselgroup.comGround Floor Sai Chamber Shyam Nagar, Khasra No-33/532, Mother Teresa Ward, Ward No. 43,Near Gurudawara, Main Road, Shyam Nagar, Telebandha, RAIPUR-492001 (CG)
RajasthanAdarsh Mittal8368131718adarsh.mittal@siti.esselgroup.com801-807,8th Floor, Apex Tower(Mangalam) Tonk Road, Jaipur-302019
DelhiAbhishek Tiwary9711559707Nodal.del@siti.esselgroup.comFC-19, UG Floor, Sector-16A, Film City, Noida-201301
HaryanaRatnakar Sharma9074890748Ratnakar.Sharma@siti.esselgroup.comSCO-02, 3rd Floor, D C Colony, Meerut Road, Karnal – 132001 (Haryana)
Uttar PradeshManish Kumar Sinha8420005712Manish.Sinha@siti.esselgroup.com122/227, Sarojini Nagar, Kanpur-208012
KarnatakaSudheer Raju7019117882sudheer.raju@siti.esselgroup.comNo-39, United Mansions, M.G.Road, Bangalore
MysoreMr. Balaraj N9986762263Balaraj.n@siti.esselgroup.com2226, 1st Floor, Kanakadasa Nagar,Dattagalli, (Near Nethaji Circle), Mysore -570024
KeralaVinod Kumar8448583597vinod.kumar@siti.esselgroup.com2nd Floor, Veejay Towers, Salim Rajan Road, Gandhinagar, Cochin – 682017, Kerala
MaharashtraSanjeev Bajpai022-43605555sanjeev.bajpai@siti.esselgroup.com4th Floor, A-wing, Madhu Industrial Area,P.B.Marg, Worli, Mumbai-400013
OdishaJayadev Mahapatra9937311119Jayadev.mahapatra@siti.esselgroup.comA/31, Opp Sriya Complex, Kharvela Nagar, Unit-3,Bhubaneshwar-751001, Khurda, Odisha
Andhra Pradesh(Except areas of Siti Siri Digital & Master Channel Network)Vijay Kalur040-23287707Vijay.kalur@siti.esselgroup.com6-2-935/2, Savitri Nilayam, Behind BPCL Petrol Pump,Khairatabad, Hyderabad – 500004.
Telangana(Except Hyderabad & Khammam)Vijay Kalur040-23287707Vijay.kalur@siti.esselgroup.com6-2-935/2, Savitri Nilayam, Behind BPCL Petrol Pump,Khairatabad, Hyderabad – 500004.
West Bengal and JharkhandBiswajit Dey033-40025020nodal.kol@siti.esselgroup.comJ-1/15, EP Block, Saltlake, Sector-V, Kolkata-91

Indian Cable Net Co. Limited

StateName of Nodal OfficerContact NumberEmailOffice Address
West Bengal and JharkhandAbhishek Ganguly033-40025020abhishek.ganguli@icncl.comX1-4, 14th Floor, Block EP&GP,MediaSiti, Sector-V, Salt Lake Electronics Complex, Kolkata-91

Siti Siri Digital Network Pvt. Ltd.

StateName of Nodal OfficerContact NumberEmailOffice Address
Andhra Pradesh (Krishna, Guntur, Prakasham districts) & Telangana (Khammam)Hanumantharao K9052079555nodalsitikhr@gmail.com5-72-32/2, 3rd Lane, Ashok Nagar, Near Telephone Exchange, Guntur – 522 006

Master Channel Community Network Pvt. Ltd.

StateName of Nodal OfficerContact NumberEmailOffice Address
Andhra Pradesh(Vizag and Vijayawada cities)M Subramanayam9581666335subramanyam.muppuri@gmail.com5-72-32/2, 3rd Lane, Ashok Nagar, Near Telephone Exchange, Guntur – 522 006

Siti Maurya Cable Net Pvt. Ltd.

StateName of Nodal OfficerContact NumberEmailOffice Address
PatnaRajneesh Dixit0920478998rdixit9@gmail.com2nd Floor,Marwari Awas Griha Compound,Fraser Road,Patna -800001, Bihar
BiharMadanjeet Kumar09334107989kmadanjeet@sitimaurya.co.in2nd Floor,Marwari Awas Griha Compound,Fraser Road,Patna -800001, Bihar

Siti Vision Digital Media Pvt. Ltd.

StateName of Nodal OfficerContact NumberEmailOffice Address
HyderabadJ Gopala Rao9849009249j.rao@siti.esselgroup.com6-2-929, DB Enclave, Rajbhavan Road, Kairatabad, Hyderabad

Siti Jind Digital Media Communications Pvt. Ltd.

StateName of Nodal OfficerContact NumberEmailOffice Address
HaryanaMr. Ram Phool Phour9416060725A.RamphoolPhour@siti.esselgroup.comBehind Fire Station Safidon Get, Jind-126102, Haryana

Axom Communications & Cable Pvt. Ltd.

StateName of Nodal OfficerContact NumberEmailOffice Address
Assam/MeghalayaAvik Ghosh03617111561Avik.Ghosh@siti.esselgroup.comSurya Tower, 5th Floor, B. Baruah Road, Guwahati, Pin- 781007

Siti Prime Uttaranchal Communication Pvt. Ltd.

StateName of Nodal OfficerContact NumberEmailOffice Address
UttarakhandSandeep Sanduja9650093424sandeep.sanduja@siti.esselgroup.com01, Neshvilla Road, 2nd Floor, Behind Congress bhawan. Dehradun – 248001

Siti Saistar Digital Media Pvt. Ltd.

StateName of Nodal OfficerContact NumberEmailOffice Address
GujaratViral Ranch0265-2324232 (Ext. 202)Viral.r@sisissdm.com1,2,3/ J –Classic Complex. Opp –Akota Garden . Radha Krishna Char Rasta. Akota, Vadodara, Gujarat -390015

Nodal Officer will resolve your concern within 10 days of receipt of the appeal. Nodal Officer is available on all working days Monday to Saturday (Between 10 am to 6 pm).

On receipt of a complaint, it will be recorded in the customer care system and a unique Token number will be provided to the consumer. The complaints of consumer are resolved by SITI Cable customer care executives.

If needed the team will forward it internally for quick actions. The complaint will be resolved in a defined Turn Around Time (TAT). The same will be informed to the customer via proper media.

You can track status of the Service Request number from here

Click here

If you are unsatisfied with the resolution provided by the nodal officer of your area.

You can contact the Central Nodal Officer to file an appeal on your complaint.

Nodal Officer : Mr. Vishwa Bandhu Sharma

Address : FC-19 & 20, UG Floor, Sector-16A, Film City, Noida, Uttar pradesh-201301.

Tel : 0120-4526740

Fax : 0120-4526777

Email : vishwa.sharma@siti.esselgroup.com

STB Repairing Centres In India

Delhi

CityASC NameAddressContact nameMobile No.Mail ID
Arjun NagarOm Jee Services62/4 Ground floor Arjun Nagar, Green Park Ext. New Delhi-110029Mr. Rajesh Gupta9953539453omjeeserviceandsoluations@gmail.com
JheelPratham Services and Soluation447, Jheel Kurenja Delhi-51Mr Vicky Bansal7065471293prathamgautam1474@gmail.com
MundkaSiti Networks Ltd.Khasra No – 70/5, 6, 71/1& 7/10 Village Gherwa, New Delhi – 110081Mr. Mohan/Anil011-47502679stb.repair@siticable.com
NangloiBaba ServicesH.No 18 Najafgarh Road near Post Office Nangloi Delhi-41Mr. Vipin Gautam9560450419/ 9711615240vipin.gautam17@gmail.com
Uttam NagarBaba ServicesPlot No RZ-1 Indra Park Extn. East Uttam Nagar Delhi -59Mr. Vipin Gautam7678609590/ 9711615240vipin.gautam17@gmail.com

Haryana

CityASC NameAddressContact nameMobile No.Mail ID
BahadurgarhDigital Services & SolutionShop No. 5, Opp Devi Lal Park, 3rd Pulia,Near Patel Nagar, Bahadurgarh, Haryana 124507Mr. Mayank Gautam8700132788/ 8802252009mayankgautam1474@gmail.com
FaridabadKasana ElectronicPlot No35 ,Thakurwara, Old Faridabad HRY-121002Mr. Sandeep Kumar9990176689sandeep.stbdish@gmail.com
GurugramGuru Kirpa ServicesShop No1 House No 67 Basai Road Krishan Nager GurugramMr. Amar Chand9716086638amargola01@gmail.com
HissarSTB Solution CentreShop No. 8, Near DN Hostel,HissarMr. Vikas9812433030vikasnain57@gmail.com
KarnalDigital Circuit SolutionsVikas Colony Behind sector 5 Near Heritage Lounge KarnalMr. Sonu Chahal9711544856/ 7988113664digitalcircuit2017@gmail.com
PanipatDigital Circuit SolutionsGohana Mod, Behind Malik Hospital, Shop No. 5, PanipatMr. Sonu Chahal9711544856/ 7988113664digitalcircuit2017@gmail.com
RohtakDigital Circuit SolutionsB3/853, Civil Road, RohtakMr. Sonu Chahal9711544856/ 7988113664digitalcircuit2017@gmail.com
SonipatShribalaji Service centerKami Road, Hanuman Nagar,Near Sugar Mill Sonipat HaryanaMr. Nand Kishore7015893517shribalajiservicecentersonipat@gmail.com

Maharashtra

CityASC NameAddressContact nameMobile No.Mail ID
MumbaiJoshtechBhiwandi,MumbaiMr Mathava9900012468bangalore@joshtech.com

Madhya Pradesh

CityASC NameAddressContact nameMobile No.Mail ID
IndoreGreen Birds TechnologyG 27, Yashwant Plaza, Plot No. 79, South Tukoganj, Near Railway Station, Indore.Mr Anuj Kumar9899789796 / 9927303109anujtyagi9899@gmail.com

Karnataka

CityASC NameAddressContact nameMobile No.Mail ID
BangaloreJoshtechF57, KSSIDC Industrial Estate, Rajaji Nagar, Bangalore – 560 044Mr. Karthick76769 69608logistics.blr1@joshtech.com
MysoreSri Arya Electronics147, Anand Electronics Builiding 1st floor K.T Street MysoreMr. Renukumar9916253658lalithabhoomika@gmail.com

Kerela

CityASC NameAddressContact nameMobile No.Mail ID
CochinJoshtech33/177/A2,Priya Building,Alichuvadu,Padivattom,Edapally(PO),Kochi – 682 025Mr.Sivaselvan90722 84934cochin@joshtech.com

Rajsthan

CityASC NameAddressContact nameMobile No.Mail ID
JaipurDigital FingerShop No. 4, Plot No. D 144,Jagdamba Nagar D, Girdharipura,Ajmer Road, JaipurMr. Avinash8470033843avinashnda1@gmail.com

Telangana

CityASC NameAddressContact nameMobile No.Mail ID
HyderabadJoshtechBuilding No : 27, 2nd Floor, Industrial Development Area, Bala Nagar, Hyderabad- 500 037Mr. Muthuraj9900012468hyderabad@joshtech.com

Uttar Pradesh

CityASC NameAddressContact nameMobile No.Mail ID
AgraKotaryai EnterprisesShop No. TI 6, Nagla Jawahar Nagar, Khandari, AgraMr Ashutosh Gupta9411006500gupta.ashutosh1961@gmail.com
AllahabadSaurabh Electronic1238/520, Nehru Nagar, Meerapur, Allahabad, UP 211003Mr. Sanjeev Kumar Khare9838980381saurabhelectronicalld@gmail.com
KanpurSiti Networks Ltd.122/227, Sarojni Nagar Near Sant Nagar Chauhara KanpurMr. Ishant8574625767ishant.aroraa@gmail.com
NoidaA Square ServicesShop No-03 Gali No-02, Ground Floor, Hanuman Vihar, Sector 49 NoidaMr. Ashish Sharma9958220679gopalsharma6773@gmail.com
RampurSameer Service CenterBamanpuri Nainital Road, Near Bamanpuri Stadium, Rampur UPMr Saleem/ Monis Shamsi8755566786/ 9084940717saleemkhan1027@gmail.com
SahranpurCity Electro Service Centre2A/1517/03-02, ZILA HOTEL BUILDING, COURT ROAD, SAHARANPUR, Uttar Pradesh, 247001Mr. Rajeev Mehta8954937876cityelectroservice@gmail.com
VaranasiSmart Infotech SolutionC21/4A,Maldaiyah, VaranasiMr Nayan Sharma9838111123sisind21@gmil.com

For Vu Televisions customer care information Click here

SITI STB Schemes

SITI Special Scheme

Service and Support Charges (Rs.)Rs. 684/- for SD STB and Rs. 900/- for HD STB+ GST @ 18% Extra
Refundable DepositRs. 100/- refundable on returning the STB in good, working condition with accessories
Activation ChargesRs.100 per STB + GST @ 18% Extra
Repair ChargesNo repair charges for 36 months. Actual repair charges as per Company policy beyond 36 months.

Outright purchase scheme

Up front charges (Rs.)Rs. 1200/- for SD STB and Rs. 1500/- for HD STB
RefundSTB sold under outright purchase scheme will be on non-returnable basis.
Activation chargesRs.100/- for SD and HD STB

SITI Rental Scheme

Security Deposit (Rs.)Rs. 750/- for SD STB and Rs. 900/- for HD STB
Rent per month (Rs.)Rs.50/- for SD STB and Rs.60/- for HD STB up to 36 months. No rental beyond 36 months.
RefundSecurity deposit is refundable subject to deduction of 5% for each month of usage period subject to terms and conditions mentioned below.
Activation ChargesRs,100 per STB
Repair ChargesNo repair charges for first 36 months. Actual repair charges beyond 36 months.

Other Important Link

Go to Complaint Zone

LCO Complaint Zone

For Local Cable Operator

To Check Complaint Status

OYC Training Module

Frequently Asked Questions(FAQs)

How can I complain to SITI Cable customer care?

1)Call to 1800-1234-001 (Toll-free)
2)Mail to siticare@siti.esselgroup.com/siticare@sitinetworks.com.

How can I activate my SITI Cable online?

The process is very easy you need an Agent user ID and password.

What is the procedure to add channels in SITI Cable?

You can check the channel rates on the SITI networks by following the below procedure:
1)First, go to this link (https://www.sitinetworks.com/index.php)
2)Go to the packs tab.
3)Then fill the form.
4)Now submit the form.
After submitting new tab will open, then click on alacarte.
And select the individual channels.

How can I find set up box number?

On sticker pasted in the bottom side of the Set-top box cabinet Set Top Box model name & number is mentioned, other details are mentioned on the rear panel.

What is the procedure to sign up for SITI Cable?

For the signup subscriber registration form
1)Enter VC number it must be 11 Chars.
2)After this enter your name and mobile number.
3)Please enter valid Email id.
4)Then enter Password.

How can I renew my SITI Cable account?

You can recharge the account instantly using your registered mobile number or virtual card number (VC Number). With the help of this you can enjoy hassle-free and without any interruptions SITI services.

How can I download SITI app in my phone?

You can download the app from Google Play Store to all Android-based mobile devices. SITI Networks Limited has launched My SITI mobile app for customers.

Other Informations

Registered Office Address:- Unit No.38, 1st Floor, A Wing, Madhu Industrial Estate, Pandurang Budhkar Marg, Worli, Mumbai – 400 013

Corporate Office Address:- UG Floor Filmcity-19, Sector 16A, Noida, Uttar Pradesh – 201301

Website:- Official link

SITI Networks Social link:-

If you want Internet companies customer care information then click here

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