HDFC Bank Customer Care Number 18002583838, Toll-free, Helpline, Email Id and Address
HDFC Bank customer care number, complaint, helpline, toll-free number, email id, office address, other details for all banking services. This Bank is considered to be one of the leading banks in India. HDFC Bank provides a number of products and services including Wholesale banking, Retail banking, Treasury, Auto loans, Two-wheeler loans.
Against property, consumer durable loan, lifestyle loan and credit cards. A person who holds an HDFC account can contact the HDFC bank customer care number in case he encounters an issue or to get any information.
Table of Contents
All India HDFC Bank Customer Care Number and Other details
HDFC Bank customer care number (General query)
You can resolve all kinds of problems, queries, complaints, and also if you want to give some feedback then call on Axis Bank customer care number.
- 1800-267-6161 (Phone banking)
- 1800-266-4060 (Customer Grievance Redressal Desk -Banking products)
- 1800-267-1006 (Mutual fund)
- 1800-224-060 (Grievance Redressal Desk )
- 1800-258-3838 (Complaint Query )
HDFC Bank customer care number (For Loans)
- 1800-209-3636 (Toll Free )
HDFC Bank customer care number (Cards)
- 1800-266-4332 (For credit card/Fraud Transaction )
- 1800-258-6161 (Report credit card /debit card /net banking transactions not done by you)
HDFC Bank Customer Care Email Ids
If you wish then you can also send an email regarding any queries, questions, concern, feedback, or complaint at the following email ids.
| Department | Email ID |
| Depository Services | dphelp@hdfcbank.com |
| Retail Banking / ATM / Debit Cards / Mutual Fund | support@hdfcbank.com |
| Loans; Advances / Advance against shares | loansupport@hdfcbank.com |
| Credit Cards | customerservices.cards@hdfcbank.com |
HDFC Bank Customer Care SMS Service
You need to type the specific keyword for the transaction and send it to this number 5676712.
- “bal” for Balance Enquiry
- “txn” for Mini Statement
- “cst <6 digit cheque no.>” for Cheque Status Enquiry
HDFC Bank Customer Care Missed Call Service
| Service Request | Number |
| To know Balance Enquiry | 1800-270-3333 |
| For Mini Statement | 1800-270-3355 |
For Grievance Redressal Process
Level-1
1)For Customer Support go to
https://www.hdfcbank.com/personal/need-help/customer-care
Send an e-mail of your grievance. To serve you better and for the security of your account, please mention your registered e-mail id.
Level-2
You can Call
Grievance Redressal Cell (Banking Products)
Toll-Free No:- 1800-266-4060 (Call: Monday to Saturday 9:30 am to 5:30 pm)
This facility is not available on 2nd and 4th Saturdays, all Sundays and Bank Holidays
Grievance Redressal Cell (Credit Cards)
Tel. No:- 044-61084900 (Call: Monday to Saturday 9:30 am to 5:30 pm)
This facility is not available on 2nd and 4th Saturdays, all Sundays and Bank Holidays
Level-3
You can send mail
For Banking Products and Depository Services write to:
Ms. Punam Umesh Naik (Grievance Redressal Officer)
Grievance Redressal Cell, HDFC Bank Ltd,
2nd Floor, Zenith House , Mahalaxmi ,
Mumbai-400034
For Credit Card, specific complaints write to:
Manikandan PS ( Grievance Redressal Officer )
HDFC Bank Cards Division, 8, Lattice Bridge Road,
Thiruvanmiyur, Chennai 600041.
Write to Grievance Redressal Officer
If you have followed this escalation matrix (i.e., first contacted the customer care official, the grievance redressal officer, and then the Principal Nodal Officer), then you might receive a response within 10 business days.
HDFC Bank Nodal Officer Details
| Area of Operation | Centre | Nodal Officer of HDFC Bank | Nodal Officer Contact details |
|---|---|---|---|
| Andhra Pradesh and Telangana | Hyderabad | Anil Varughese | Address: HDFC Bank Ltd, 8th Floor, HDFC Bank House, Road No.1, Banjara Hills, Hyderabad – 500 034 Tel: 040 – 6792 1327 Phone Banking: Hyderabad: 61606161, Rest of AP & Telangana: 1860 267 6161 Email: bohdfchyd@hdfcbank.com |
| Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura | Guwahati | Ramadoss Ramaswamy | Address : HDFC Bank Ltd, Quality Initiative Group, 2nd Floor, Build Well Compound Between Darwin School and NEPPCO Bhawan R G Baruah Road Guwahati Tel : 033-44065165, Assam-781005 PhoneBanking: Assam/ Arunachal Pradesh / Manipur / Meghalaya / Mizoram / Nagaland / Tripura: 1860 267 6161 Email : bohdfcasm@hdfcbank.com |
| Bihar | Patna | Ramadoss Ramaswamy | Address: HDFC Bank Ltd, EXHIBITION ROAD-PATNA Address : Bimla Sadan Holding No # 801 / 432, Ward No # 37 Exhibition Road, Gandhi Maidan, Patna-800001 Bihar – India phone no : 033-44065165 PhoneBanking: 1860 267 6161 Email : bohdfcptn@hdfcbank.com |
| Chattisgarh | Raipur | Vikas Vijayvergiya | Address: HDFC Bank Ltd, 179, M P Nagar, Zone -II, Near Hotel Lake Princes, Bhopal – 462011 (M.P.) Mobile :74898 60375 PhoneBanking: Indore: 6160 616 Rest of Madhya Pradesh / Chhattisgarh: 1850 267 6161 Email : bohdfcrai@hdfcbank.com |
| North, North-West, West, South-West, New Delhi and South districts of Delhi | Delhi I | Santosh Sinha | Address : HDFC Bank House, Vatika Atrium, A – Block, Golf Course Road, Sector 53, Gurgaon – 122002 Tel : 0124 4664245 PhoneBanking: Delhi: 6160 6161 Email : bohdfcdel@hdfcbank.com |
| North-East, Central, Shahdara, East and South-East districts of Delhi | Delhi III | Santosh Sinha | Address : HDFC Bank House, Vatika Atrium, A – Block, Golf Course Road, Sector 53, Gurgaon – 122002 Tel : 0124 4664245 PhoneBanking: Delhi: 6160 6161 Email : bohdfcdel@hdfcbank.com |
| Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu | Ahmedabad | Alpa Kothari | Address : HDFC Bank House , Opp. Navrangpura Jain Temple, Navrangpura, Ahmedabad – 380 009 Tel : 079-66001069 PhoneBanking: Ahmedabad: 6160 6161 Rest of Gujarat: 1860 267 6161 Email : bohdfcahm@hdfcbank.com |
| Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh | Delhi II (Haryana NCR) | Santosh Sinha | Address : HDFC Bank House, Vatika Atrium, A – Block, Golf Course Road, Sector 53, Gurgaon – 122002 Tel : 0124 4664245 PhoneBanking: NCR: 61606161 Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) and Gautam Budh Nagar districts of Uttar Pradesh: 1860 267 6161 Email : bohdfcdel@hdfcbank.com |
| Himachal Pradesh, Punjab,Union Territory of Chandigarh and 3 – Districts of Haryana – Panchkula, Ambala and Yamuna Nagar | Chandigarh | Ashok Puri | Address : HDFC Bank Ltd, Bank House, Plot No – 28, Industrial Area, Phase I, Chandigarh.Area Pin Code: 160002 Tel : 0172 -3924866 PhoneBanking: Chandigarh: 6160 616 Chandigarh, Punjab, Himachal Pradesh, Haryana:1860 267 6161 Email : bohdfccgh@hdfcbank.com |
| Jammu and Kashmir | Jammu | Santosh Sinha | Address: HDFC Bank House, Vatika Atrium, A – Block, Golf Course Road, Sector 53, Gurgaon – 122002 Tel : 0124 4664245 PhoneBanking: Jammu & Kashmir : 1860 267 6161 Email : bohdfcjammu@hdfcbank.com |
| Jharkhand | Ranchi | Ramadoss Ramaswamy | Address: HDFC Bank Ltd, EXHIBITION ROAD-PATNA Address : Bimla Sadan Holding No # 801 / 432, Ward No # 37 Exhibition Road, Gandhi Maidan, Patna-800001 Bihar – India phone no : 033-44065165 PhoneBanking: 1860 267 6161 Email : bohdfcrnc@hdfcbank.com |
| Karnataka | Bangalore | Anuraag Gupta | Address: HDFC Bank Ltd, First floor,103/31, 26th Main Road, 4th T Block, Jayanagar, Near SSMRV College, Bangalore – 560041 Mobile: 9336820290 PhoneBanking: Bangalore: 6160 6161 Rest of Karnataka:- 1860 267 6161 Email : bohdfcblr@hdfcbank.com |
| Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region). | Thiruvananthapuram | Jitheesh Janardhanan | Address: HDFC Bank Ltd Cordial Residency Towers Opposite Kurups Lane Sasthamangalam Thiruvananthapuram – 695010 Tel No : 0471 – 4253303 PhoneBanking: Kochi: 6160 616, Rest of Kerala, Union Territory of Puducherry (only Mahe Region), Union Territory of Lakshadweep: 1860 267 6161 Email : bohdfctrv@hdfcbank.com |
| Madhya Pradesh | Bhopal | Vikas Vijayvergiya | Address : HDFC Bank Ltd, 179, M P Nagar, Zone -II, Near Hotel Lake Princes, Bhopal – 462011 (M.P.) Mobile :74898 60375 PhoneBanking: Indore: 6160 616 Rest of Madhya Pradesh: 1860 267 6161 Email : bohdfcbpl@hdfcbank.com |
| Districts of Mumbai, Mumbai Suburban and Thane | Mumbai I | Ravi Mukherjee | Address : HDFC Bank Ltd, 5th Floor, Tower B, Peninsula Business Park, Lower Parel West, Mumbai 400013 Tel : (022) 33958663 PhoneBanking: Mumbai: 6160 6161 Rest of Maharashtra & Goa: 1860 267 6161 Email : bohdfcmum@hdfcbank.com |
| Maharashtra, (except the districts of Mumbai, Mumbai Suburban and Thane) and Goa | Mumbai II | Ravi Mukherjee | Address : HDFC Bank Ltd, 5th Floor, Tower B, Peninsula Business Park, Lower Parel West, Mumbai 400013 Tel : (022) 33958663 Rest of Maharashtra & Goa: 1860 267 6161 Email : bohdfcmum@hdfcbank.com |
| Odisha | Bhubaneswar | Ramadoss Ramaswamy | Address : HDFC Bank Ltd, Quality Initiative Group, Hotel Crystal, Plot No – D, Baramunda, Bhubaneswar – 751003 Tel – 033-44065165 PhoneBanking: 1860 267 6161 Email : bohdfcbnr@hdfcbank.com |
| Rajasthan | Jaipur | Parul Sharma | Address : HDFC Bank Ltd, A-8 Hanuman Nagar (A) Jaipur – 302021 Rajasthan Tel : 0141-2353326 Phone Banking : Jaipur – 6160616 Rest Of Rajasthan – 1860 267 6161 Email : bohdfcjpr@hdfcbank.com |
| Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands | Chennai | Sundar Krishnamoorthy | Address : HDFC Bank Ltd., Prince Kushal Towers, First Floor, A Wing, 96, Anna Salai, Chennai – 600002. Tel no : 044 28616424 PhoneBanking: Chennai: 6160 6161 Rest of Tamil Nadu / Pondicherry, Andaman and Nicobar Islands: 1860 267 6161 Email : bohdfcchn@hdfcbank.com |
| Uttar Pradesh (excluding Districts of Ghaziabad, Gautam Buddha Nagar, Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar) | Kanpur | Sameer Tiwari | Address : HDFC Bank, 2nd Floor, Pranay Towers, 38 Darbari Lal Sharma Marg, Near Pratibha Cinema, LucknowArea Pin Code: 226001 Tel No.: 0522-3019135 PhoneBanking: Lucknow : 0522 -6160 616 Rest of Uttar Pradesh : 1860 267 6161 Email : bohdfckpr@hdfcbank.com |
| Uttarakhand and seven districts of Uttar Pradesh viz., Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar) | Dehradun | Sameer Tiwari | Address : HDFC Bank, 2nd Floor, Pranay Towers, 38 Darbari Lal Sharma Marg, Near Pratibha Cinema, LucknowArea Pin Code: 226001 Tel No.: 0522-3019135 PhoneBanking: Rest of Uttar Pradesh & Uttarakhand: 1860 267 6161 Email : bohdfcddn@hdfcbank.com |
| West Bengal and Sikkim | Kolkata | Ramadoss Ramaswamy | Address : HDFC Bank Ltd. Dalhousie Branch, 4 Clive Row, Kolkata – 700 001 Tel : 033-44065165 PhoneBanking: Kolkata: 6160 6161 Rest of West Bengal / Sikkim: 1860 267 6161 Email : bohdfckol@hdfcbank.com |
| Principal Nodal Officer |
|---|
| Ms. Zenobia Neville Mehta HDFC Bank Ltd. 5th Floor, Tower B, Peninsula Business Park, Lower Parel West, Mumbai 400013 Tel: 022 62841505 Fax Number: 022-30788580 |
Level-4
If you are not satisfied with HDFC Grievance Redressal, you may approach the Banking Ombudsman.
https://www.hdfcbank.com/personal/need-help/contact-us/banking-ombudsman-offices
HDFC Bank Customer Care Number For Credit Card
Here is a list of city-wise HDFC Bank customer care numbers.
Note:- This numbers are not toll free and charges are applicable as per the telecom operator.
| City Name | Contact Number |
|---|---|
| Ahmedabad | 079 61606161 |
| Andaman & Nicobar | 1860 267 6161 |
| Andhra Pradesh | 1860 267 6161 |
| Arunachal Pradesh | 1860 267 6161 |
| Assam | 1860 267 6161 |
| Bangalore | 080 61606161 |
| Bihar | 1860 267 6161 |
| Chennai | 044 61606161 |
| Cochin | 0484 6160616 |
| Chandigarh | 0172 6160616 |
| Chhattisgarh | 1860 267 6161 |
| Dadra & Nagar Haveli | 1860 267 6161 |
| Daman & Diu | 1860 267 6161 |
| Delhi & NCR | 011 61606161 |
| Goa | 1860 267 6161 |
| Gujarat | 079 61606161 / 1860 267 6161 |
| Haryana | 011 61606161 / 1860 267 6161 |
| Hyderabad | 040 61606161 |
| Indore | 0731 6160616 |
| Jammu & Kashmir | 1860 267 6161 |
| Jharkhand | 1860 267 6161 |
| Jaipur | 0141 6160616 |
| Karnataka | 080 61606161 / 1860 267 6161 |
| Kolkata | 033 61606161 |
| Kerala | 0484 6160616 / 1860 267 6161 |
| Madhya Pradesh | 0731 6160616 / 1860 267 6161 |
| Maharashtra | 020 61606161 / 022 61606161 / 1860 267 6161 |
| Mumbai | 022 61606161 |
| Manipur | 1860 267 6161 |
| Mrghalaya | 1860 267 6161 |
| Mizoram | 1860 267 6161 |
| Nagaland | 1860 267 6161 |
| Pune | 020 61606161 |
| Odisha | 1860 267 6161 |
| Puducherry | 1860 267 6161 |
| Punjab | 1860 267 6161 |
| Rajasthan | 0141 6160616 / 1860 267 6161 |
| Sikkim | 1860 267 6161 |
| Tamil Nadu | 044 61606161 / 1860 267 6161 |
| Telangana | 040 61606161 / 1860 267 6161 |
| Tripura | 1860 267 6161 |
| Uttar Pradesh | 011 61606161 / 0522 6160616 / 1860 267 6161 |
| Uttarakhand | 1860 267 6161 |
| West Bengal | 033 61606161 / 18602676161 |
To get in touch with the HDFC bank you can easily send an email with your concerns to customerservices.cards@hdfcbank.com
HDFC Bank Credit Card Enquiries
In case you have any of the following queries, here’s how you can address them:
1)If your case of credit card theft
2)If your credit card getting blocked
You can send your concern to this address:
HDFC Bank Cards Division
P.O BOX #8654, Thiruvanmiyur P.O., Chennai-600041
HDFC Bank Credit Card Grievance Redressal
If your concerns or issues aren’t resolved by the HDFC bank’s customer care officials, you can write an application to the Grievance Redressal Officer. To do so, you can fill out and submit the Grievance Redressal form (which is available on the bank’s website).
You can also call to HDFC bank’s dedicated number for credit card grievance redressal. The number is 044-23625600. You can call this number between official time 9:30 a.m. and 5:30 p.m. from Monday to Saturday.
Alternatively, you can also send a letter to:
Manikandan PS (Grievance Redressal Officer)
HDFC Bank Cards Division
8, Lattice Bridge Road, Thiruvanmiyur
Chennai-600041
HDFC Bank Customer Care Number for NRI Customers
For Existing account holder queries (24×7)
| USA* | 855-999-6061 |
| Canada* | 855-999-6061 |
| Singapore* | 800-101-2850 |
| Kenya* | 0-800-721-740 |
| Other Countries* | 91-2267606161 |
For NRI Account Opening assistance (Toll Free)
| USA* | 855-207-8106 |
| Canada* | 855-846-3731 |
| UK* | 800-756-2993 |
| Singapore* | 800-101-2798 |
Other Countries Click here to receive a call
NRI customers can write an application to the bank by accessing the ‘Query/Feedback/Complaint’ form on the HDFC bank’s website.
Alternatively, you can send a letter to the following P.O. Box addresses:
- United States of America, HDFC Bank Ltd-NRI Customer Services, Bom/Usa/1210690/HDFC Bank, Spring, P.O. Box 688, Buffalo, Ny 14240-0688, U.S.A.
- United Arab Emirates, HDFC Bank Representative Office, 104, Jumaal Majid Commercial Building, Opposite Bur Juman Centre, Trade Centre Road, P.O. Box No. 64546, Dubai, UAE Fax no: +009714 3967010
- Canada, HDFC Bank Ltd – NRI Customer Services, Maa/Bom/1210689/Can, P.O. Box 59298, RPO Westwood Mall, Mississauga on L4T 4J1, Canada
- Quantium Solutions (Australia) Pty Ltd., P.O. Box 5151, Minto NSW 2566, Australia
- Germany, HDFC Bank Ltd – NRI Customer Services, C/O Spring, Cgn/Bom/120690/De1, Postfach 920109, 51151 Koln,
- United Kingdom, HDFC Bank Ltd – NRI Customer Services, Mmaa/Bom/1210690/ Uk, Po Box 66 Hounslow, Tw59rt, United Kingdom
- Singapore, HDFC Bank Ltd – NRI Customer Services, MAA/BOM/1210690/SIN, Changi Airfreight Centre, P.O. BOX 955, Singapore 918116, Singapore
Frequently Asked Question(FAQs)
- How can I talk to HDFC Bank customer care executive?
Alternatively, you can either call the HDFC Bank customer call center of your city or write a mail to grievance.redressal@hdfcbank.com providing all the necessary details or you can call a grievance cell at
Toll-Free: 1800-22-4060 or Tel: 022-28569303. - How can I complain to HDFC Bank customer care by online?
Follow this sequence for this:
1)HDFC Bank – Escalation Desk – Complaint / Query Form.
2)Then select Product / Service.
3)After that please select the Type of Query / Complaint.
4)Finally please enter Name. - How can I change my password?
1)Once you have login, then you can change your password using the “Change password” option in the top part of the screen.
2)After this you have to type your existing password and the new password you have chosen in their respective boxes. - When will I get my changed ATM PIN?
You will get your new ATM PIN through post within 10 days from time when your request has been submitted.
- How can I register for Autopay services?
To register for Autopay services:
1)Once you click on the “Autopay register” link which is available on the left side margin.
2)You need to select the Credit Card number that you want to register for the Autopay facility and your HDFC Bank account number from which you want your Credit Card payments to be done.
3)If you wish to pay the full amount of your statement from your bank account then select the “Total amount due” link, and if you want to pay only the minimum amount due (5% of total amount), so select “Minimum Amount Due”.
4)Now click on “Continue” and then on “Confirm”.
A message will be shown on your screen confirming the successful registration of your Credit Card for Autopay service. Please note that it will take around 7 days to activate the Autopay facility for your Credit Card account. So in case your payment due date is 7 days or less, then please away from the date of registration for Autopay service kindly pay your monthly bill through your usual payment mode as Autopay will only be effective from the next billing cycle. - What are the steps to activate mobile banking?
Follow these steps one by one:
1)Few banks require the customer to register for mobile banking by filling up a registration form and the identity proof then submitted to a bank branch.
2)Download the mobile banking app.
3)Wait for the Activation process.
4)Now login for your service. Security is very important.
Registered Office Address: HDFC Bank House, Senapati Bapat Marg, Lower Parel, Mumbai-400013, Maharashtra
Tel: 022-66521000 022-39760000
Fax: 022-24960737
Website:-Official link
HDFC Bank Social link:-
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