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HDFC Bank Customer Care Number 18002583838, Toll-free, Helpline, Email Id and Address

HDFC Bank Customer Care Number 18002583838, Toll-free, Helpline, Email Id and Address

HDFC Bank customer care number, complaint, helpline, toll-free number, email id, office address, other details for all banking services. This Bank is considered to be one of the leading banks in India. HDFC Bank provides a number of products and services including Wholesale banking, Retail banking, Treasury, Auto loans, Two-wheeler loans.

Against property, consumer durable loan, lifestyle loan and credit cards. A person who holds an HDFC account can contact the HDFC bank customer care number in case he encounters an issue or to get any information.

All India HDFC Bank Customer Care Number and Other details

HDFC Bank customer care number (General query)

You can resolve all kinds of problems, queries, complaints, and also if you want to give some feedback then call on Axis Bank customer care number.

  • 1800-267-6161 (Phone banking)
  • 1800-266-4060 (Customer Grievance Redressal Desk -Banking products)
  • 1800-267-1006  (Mutual fund)
  • 1800-224-060   (Grievance Redressal Desk )
  • 1800-258-3838  (Complaint Query )

HDFC Bank customer care number (For Loans)

  • 1800-209-3636 (Toll Free )

HDFC Bank customer care number (Cards)

  • 1800-266-4332  (For credit card/Fraud Transaction )
  • 1800-258-6161  (Report credit card /debit card /net banking transactions not done by you)

HDFC Bank Customer Care Email Ids

If you wish then you can also send an email regarding any queries, questions, concern, feedback, or complaint at the following email ids.

Department Email ID
Depository Services dphelp@hdfcbank.com 
Retail Banking / ATM / Debit Cards / Mutual Fundsupport@hdfcbank.com
Loans; Advances / Advance against shares loansupport@hdfcbank.com
Credit Cards customerservices.cards@hdfcbank.com

HDFC Bank Customer Care SMS Service

You need to type the specific keyword for the transaction and send it to this number 5676712.

  • “bal” for Balance Enquiry
  • “txn” for Mini Statement
  • “cst <6 digit cheque no.>” for Cheque Status Enquiry

HDFC Bank Customer Care Missed Call Service

Service RequestNumber
To know Balance Enquiry1800-270-3333
For Mini Statement1800-270-3355

For Grievance Redressal Process

Level-1

1)For Customer Support go to

https://www.hdfcbank.com/personal/need-help/customer-care

Send an e-mail of your grievance. To serve you better and for the security of your account, please mention your registered e-mail id.

Email

Level-2

You can Call
Grievance Redressal Cell (Banking Products)
Toll-Free No:- 1800-266-4060 (Call: Monday to Saturday 9:30 am to 5:30 pm)
This facility is not available on 2nd and 4th Saturdays, all Sundays and Bank Holidays

Grievance Redressal Cell (Credit Cards)
Tel. No:- 044-61084900 (Call: Monday to Saturday 9:30 am to 5:30 pm)
This facility is not available on 2nd and 4th Saturdays, all Sundays and Bank Holidays

Level-3

You can send mail

For Banking Products and Depository Services write to:
Ms. Punam Umesh Naik (Grievance Redressal Officer)
Grievance Redressal Cell, HDFC Bank Ltd,
2nd Floor, Zenith House , Mahalaxmi ,
Mumbai-400034

For Credit Card, specific complaints write to:
Manikandan PS ( Grievance Redressal Officer )
HDFC Bank Cards Division, 8, Lattice Bridge Road,
Thiruvanmiyur, Chennai 600041.

Write to Grievance Redressal Officer

If you have followed this escalation matrix (i.e., first contacted the customer care official, the grievance redressal officer, and then the Principal Nodal Officer), then you might receive a response within 10 business days.

HDFC Bank Nodal Officer Details

Area of OperationCentreNodal Officer of HDFC BankNodal Officer Contact details
Andhra Pradesh and TelanganaHyderabadAnil VarugheseAddress: HDFC Bank Ltd, 8th Floor, HDFC Bank House,
Road No.1, Banjara Hills, Hyderabad – 500 034
Tel: 040 – 6792 1327
Phone Banking: Hyderabad: 61606161, 
Rest of AP & Telangana: 1860 267 6161
Email: bohdfchyd@hdfcbank.com
Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and TripuraGuwahatiRamadoss RamaswamyAddress : HDFC Bank Ltd, Quality Initiative Group, 2nd Floor, Build Well Compound Between Darwin School and NEPPCO Bhawan R G Baruah Road Guwahati
Tel : 033-44065165, Assam-781005
PhoneBanking: Assam/ Arunachal Pradesh / Manipur / Meghalaya / Mizoram / Nagaland / Tripura: 1860 267 6161
Email : bohdfcasm@hdfcbank.com
BiharPatnaRamadoss RamaswamyAddress: HDFC Bank Ltd,
EXHIBITION ROAD-PATNA
Address : Bimla Sadan Holding No # 801 / 432,
Ward No # 37 Exhibition Road, 
Gandhi Maidan,
Patna-800001 
Bihar – India 
phone no : 033-44065165
PhoneBanking: 1860 267 6161
Email : bohdfcptn@hdfcbank.com
ChattisgarhRaipurVikas VijayvergiyaAddress: HDFC Bank Ltd,
179, M P Nagar, Zone -II, Near Hotel Lake Princes,
Bhopal – 462011 (M.P.)
Mobile :74898 60375
PhoneBanking: Indore: 6160 616
Rest of Madhya Pradesh / Chhattisgarh: 1850 267 6161
Email : bohdfcrai@hdfcbank.com
North, North-West, West, South-West, New Delhi and South districts of DelhiDelhi ISantosh SinhaAddress : HDFC Bank House, 
Vatika Atrium, A – Block, Golf Course Road,
Sector 53, Gurgaon – 122002
Tel : 0124 4664245
PhoneBanking: Delhi: 6160 6161 
Email : bohdfcdel@hdfcbank.com
North-East, Central, Shahdara, East and South-East districts of DelhiDelhi IIISantosh SinhaAddress : HDFC Bank House, 
Vatika Atrium, A – Block, Golf Course Road,
Sector 53, Gurgaon – 122002
Tel : 0124 4664245
PhoneBanking: Delhi: 6160 6161 
Email : bohdfcdel@hdfcbank.com
Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and DiuAhmedabadAlpa KothariAddress : HDFC Bank House , Opp. Navrangpura Jain Temple, Navrangpura, Ahmedabad – 380 009
Tel : 079-66001069
PhoneBanking: Ahmedabad: 6160 6161 
Rest of Gujarat: 1860 267 6161
Email : bohdfcahm@hdfcbank.com
Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar PradeshDelhi II (Haryana NCR)Santosh SinhaAddress : HDFC Bank House, 
Vatika Atrium, A – Block, 
Golf Course Road, Sector 53, Gurgaon – 122002
Tel : 0124 4664245
PhoneBanking: NCR: 61606161
Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) and Gautam Budh Nagar districts of Uttar Pradesh: 1860 267 6161 
Email : bohdfcdel@hdfcbank.com
Himachal Pradesh, Punjab,Union Territory of Chandigarh and  3 – Districts of Haryana – Panchkula, Ambala and Yamuna NagarChandigarhAshok PuriAddress : HDFC Bank Ltd, Bank House, Plot No – 28, Industrial Area, Phase I, Chandigarh.Area Pin Code: 160002
Tel : 0172 -3924866
PhoneBanking: Chandigarh: 6160 616 
Chandigarh, Punjab, Himachal Pradesh, Haryana:1860 267 6161
Email : bohdfccgh@hdfcbank.com
Jammu and KashmirJammuSantosh SinhaAddress: HDFC Bank House,
Vatika Atrium, A – Block, Golf Course Road, Sector 53, Gurgaon – 122002
Tel : 0124 4664245
PhoneBanking: Jammu & Kashmir : 1860 267 6161
Email : bohdfcjammu@hdfcbank.com
JharkhandRanchiRamadoss RamaswamyAddress: HDFC Bank Ltd,
EXHIBITION ROAD-PATNA
Address : Bimla Sadan Holding No # 801 / 432,
Ward No # 37 Exhibition Road, 
Gandhi Maidan,
Patna-800001 
Bihar – India 
phone no : 033-44065165
PhoneBanking: 1860 267 6161
Email : bohdfcrnc@hdfcbank.com
KarnatakaBangaloreAnuraag GuptaAddress: HDFC Bank Ltd, First floor,103/31, 26th Main Road, 
4th T Block, Jayanagar, Near SSMRV College,
Bangalore – 560041
Mobile: 9336820290
PhoneBanking: Bangalore: 6160 6161
Rest of Karnataka:- 1860 267 6161
Email : bohdfcblr@hdfcbank.com
Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region).ThiruvananthapuramJitheesh JanardhananAddress: HDFC Bank Ltd
Cordial Residency Towers
Opposite Kurups Lane
Sasthamangalam
Thiruvananthapuram – 695010
Tel No : 0471 – 4253303
PhoneBanking: Kochi: 6160 616, Rest of Kerala, Union Territory of Puducherry (only Mahe Region), Union Territory of Lakshadweep: 1860 267 6161
Email : bohdfctrv@hdfcbank.com
Madhya PradeshBhopalVikas VijayvergiyaAddress : HDFC Bank Ltd, 179, M P Nagar, Zone -II, Near Hotel Lake Princes, 
Bhopal – 462011 (M.P.)
Mobile :74898 60375
PhoneBanking: Indore: 6160 616 
Rest of Madhya Pradesh: 1860 267 6161
Email : bohdfcbpl@hdfcbank.com
Districts of Mumbai, Mumbai Suburban and ThaneMumbai IRavi MukherjeeAddress : HDFC Bank Ltd, 5th Floor, Tower B,
Peninsula Business Park, Lower Parel West, 
Mumbai 400013
Tel : (022) 33958663
PhoneBanking: Mumbai: 6160 6161
Rest of Maharashtra & Goa: 1860 267 6161
Email : bohdfcmum@hdfcbank.com
Maharashtra, (except the districts of Mumbai, Mumbai Suburban and Thane) and GoaMumbai IIRavi MukherjeeAddress : HDFC Bank Ltd, 5th Floor, Tower B, 
Peninsula Business Park, Lower Parel West, 
Mumbai 400013
Tel : (022) 33958663 
Rest of Maharashtra & Goa: 1860 267 6161 
Email : bohdfcmum@hdfcbank.com
OdishaBhubaneswarRamadoss RamaswamyAddress : HDFC Bank Ltd, Quality Initiative Group, Hotel Crystal, Plot No – D, Baramunda, Bhubaneswar – 751003
Tel – 033-44065165
PhoneBanking: 1860 267 6161
Email : bohdfcbnr@hdfcbank.com
RajasthanJaipurParul SharmaAddress : HDFC Bank Ltd,
A-8 Hanuman Nagar (A)
Jaipur – 302021 
Rajasthan 
Tel : 0141-2353326 
Phone Banking : Jaipur – 6160616 
Rest Of Rajasthan – 1860 267 6161
Email : bohdfcjpr@hdfcbank.com
Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar IslandsChennaiSundar KrishnamoorthyAddress : HDFC Bank Ltd., Prince Kushal Towers, First Floor, A Wing, 96, Anna Salai, Chennai – 600002.
Tel no : 044 28616424

PhoneBanking: Chennai: 6160 6161 Rest of Tamil Nadu / Pondicherry, Andaman and Nicobar Islands: 1860 267 6161
Email : bohdfcchn@hdfcbank.com
Uttar Pradesh (excluding Districts of Ghaziabad, Gautam Buddha Nagar, Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar)KanpurSameer TiwariAddress : HDFC Bank, 2nd Floor, Pranay Towers, 38 Darbari Lal Sharma Marg, Near Pratibha Cinema, LucknowArea Pin Code: 226001
Tel No.: 0522-3019135
PhoneBanking: Lucknow : 0522 -6160 616 Rest of Uttar Pradesh : 1860 267 6161
Email : bohdfckpr@hdfcbank.com
Uttarakhand and seven districts of Uttar Pradesh viz., Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar)DehradunSameer TiwariAddress : HDFC Bank, 2nd Floor,
Pranay Towers, 38 Darbari Lal Sharma Marg,
Near Pratibha Cinema, LucknowArea Pin Code: 226001
Tel No.: 0522-3019135
PhoneBanking: Rest of Uttar Pradesh & Uttarakhand: 1860 267 6161
Email : bohdfcddn@hdfcbank.com
West Bengal and SikkimKolkataRamadoss RamaswamyAddress : HDFC Bank Ltd. Dalhousie Branch, 4 Clive Row, Kolkata – 700 001
Tel : 033-44065165
PhoneBanking: Kolkata: 6160 6161 Rest of West Bengal / Sikkim: 1860 267 6161
Email : bohdfckol@hdfcbank.com
Principal Nodal Officer
Ms. Zenobia Neville Mehta
HDFC Bank Ltd.
5th Floor, Tower B,
Peninsula Business Park,
Lower Parel West,
Mumbai 400013
Tel: 022 62841505
Fax Number: 022-30788580

Level-4

If you are not satisfied with HDFC Grievance Redressal, you may approach the Banking Ombudsman. 

https://www.hdfcbank.com/personal/need-help/contact-us/banking-ombudsman-offices

HDFC Bank Customer Care Number For Credit Card

Here is a list of city-wise HDFC Bank customer care numbers.

Note:- This numbers are not toll free and charges are applicable as per the telecom operator.

City NameContact Number
Ahmedabad079 61606161
Andaman & Nicobar1860 267 6161
Andhra Pradesh1860 267 6161
Arunachal Pradesh1860 267 6161
Assam1860 267 6161
Bangalore080 61606161
Bihar1860 267 6161
Chennai044 61606161
Cochin0484 6160616
Chandigarh0172 6160616
Chhattisgarh1860 267 6161
Dadra & Nagar Haveli1860 267 6161
Daman & Diu1860 267 6161
Delhi & NCR011 61606161
Goa1860 267 6161
Gujarat079 61606161 / 1860 267 6161
Haryana011 61606161 / 1860 267 6161
Hyderabad040 61606161
Indore0731 6160616
Jammu & Kashmir1860 267 6161
Jharkhand1860 267 6161
Jaipur0141 6160616
Karnataka080 61606161 / 1860 267 6161
Kolkata033 61606161
Kerala0484 6160616 / 1860 267 6161
Madhya Pradesh0731 6160616 / 1860 267 6161
Maharashtra020 61606161 / 022 61606161 / 1860 267 6161
Mumbai022 61606161
Manipur1860 267 6161
Mrghalaya1860 267 6161
Mizoram1860 267 6161
Nagaland1860 267 6161
Pune020 61606161
Odisha1860 267 6161
Puducherry1860 267 6161
Punjab1860 267 6161
Rajasthan0141 6160616 / 1860 267 6161
Sikkim1860 267 6161
Tamil Nadu044 61606161 / 1860 267 6161
Telangana040 61606161 / 1860 267 6161
Tripura1860 267 6161
Uttar Pradesh011 61606161 / 0522 6160616 / 1860 267 6161
Uttarakhand1860 267 6161
West Bengal033 61606161 / 18602676161

To get in touch with the HDFC bank you can easily send an email with your concerns to customerservices.cards@hdfcbank.com

HDFC Bank Credit Card Enquiries

In case you have any of the following queries, here’s how you can address them:

1)If your case of credit card theft

2)If your credit card getting blocked

You can send your concern to this address:

HDFC Bank Cards Division

P.O BOX #8654, Thiruvanmiyur P.O., Chennai-600041

HDFC Bank Credit Card Grievance Redressal

If your concerns or issues aren’t resolved by the HDFC bank’s customer care officials, you can write an application to the Grievance Redressal Officer. To do so, you can fill out and submit the Grievance Redressal form (which is available on the bank’s website).

You can also call to HDFC bank’s dedicated number for credit card grievance redressal. The number is 044-23625600. You can call this number between official time 9:30 a.m. and 5:30 p.m. from Monday to Saturday.

Alternatively, you can also send a letter to:

Manikandan PS (Grievance Redressal Officer)
HDFC Bank Cards Division
8, Lattice Bridge Road, Thiruvanmiyur
Chennai-600041

HDFC Bank Customer Care Number for NRI Customers

For Existing account holder queries (24×7)

USA*855-999-6061
Canada*855-999-6061
Singapore*800-101-2850
Kenya*0-800-721-740
Other Countries*91-2267606161

For NRI Account Opening assistance (Toll Free)

USA*855-207-8106
Canada*855-846-3731
UK*800-756-2993
Singapore*800-101-2798

Other Countries Click here to receive a call

NRI customers can write an application to the bank by accessing the ‘Query/Feedback/Complaint’ form on the HDFC bank’s website.

Alternatively, you can send a letter to the following P.O. Box addresses:

  • United States of America, HDFC Bank Ltd-NRI Customer Services, Bom/Usa/1210690/HDFC Bank, Spring, P.O. Box 688, Buffalo, Ny 14240-0688, U.S.A.
  • United Arab Emirates, HDFC Bank Representative Office, 104, Jumaal Majid Commercial Building, Opposite Bur Juman Centre, Trade Centre Road, P.O. Box No. 64546, Dubai, UAE Fax no: +009714 3967010
  • Canada, HDFC Bank Ltd – NRI Customer Services, Maa/Bom/1210689/Can, P.O. Box 59298, RPO Westwood Mall, Mississauga on L4T 4J1, Canada
  • Quantium Solutions (Australia) Pty Ltd., P.O. Box 5151, Minto NSW 2566, Australia
  • Germany, HDFC Bank Ltd – NRI Customer Services, C/O Spring, Cgn/Bom/120690/De1, Postfach 920109, 51151 Koln,
  • United Kingdom, HDFC Bank Ltd – NRI Customer Services, Mmaa/Bom/1210690/ Uk, Po Box 66 Hounslow, Tw59rt, United Kingdom
  • Singapore, HDFC Bank Ltd – NRI Customer Services, MAA/BOM/1210690/SIN, Changi Airfreight Centre, P.O. BOX 955, Singapore 918116, Singapore

Frequently Asked Question(FAQs)

  1. How can I talk to HDFC Bank customer care executive?

    Alternatively, you can either call the HDFC Bank customer call center of your city or write a mail to grievance.redressal@hdfcbank.com providing all the necessary details or you can call a grievance cell at 
    Toll-Free: 1800-22-4060 or Tel: 022-28569303.

  2. How can I complain to HDFC Bank customer care by online?

    Follow this sequence for this:
    1)HDFC Bank – Escalation Desk – Complaint / Query Form.
    2)Then select Product / Service.
    3)After that please select the Type of Query / Complaint.
    4)Finally please enter Name.

  3. How can I change my password?

    1)Once you have login, then you can change your password using the “Change password” option in the top part of the screen.
    2)After this you have to type your existing password and the new password you have chosen in their respective boxes.

  4. When will I get my changed ATM PIN?

    You will get your new ATM PIN through post within 10 days from time when your request has been submitted.

  5. How can I register for Autopay services?

    To register for Autopay services:
    1)Once you click on the “Autopay register” link which is available on the left side margin.
    2)You need to select the Credit Card number that you want to register for the Autopay facility and your HDFC Bank account number from which you want your Credit Card payments to be done.
    3)If you wish to pay the full amount of your statement from your bank account then select the “Total amount due” link, and if you want to pay only the minimum amount due (5% of total amount), so select “Minimum Amount Due”.
    4)Now click on “Continue” and then on “Confirm”.
    A message will be shown on your screen confirming the successful registration of your Credit Card for Autopay service. Please note that it will take around 7 days to activate the Autopay facility for your Credit Card account. So in case your payment due date is 7 days or less, then please away from the date of registration for Autopay service kindly pay your monthly bill through your usual payment mode as Autopay will only be effective from the next billing cycle.

  6. What are the steps to activate mobile banking?

    Follow these steps one by one:
    1)Few banks require the customer to register for mobile banking by filling up a registration form and the identity proof then submitted to a bank branch.
    2)Download the mobile banking app.
    3)Wait for the Activation process.
    4)Now login for your service. Security is very important.

Registered Office Address: HDFC Bank House, Senapati Bapat Marg, Lower Parel, Mumbai-400013, Maharashtra
Tel: 022-66521000 022-39760000
Fax: 022-24960737

Website:-Official link

HDFC Bank Social link:-

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