GTPL Customer Care Number 18004190419, Toll-free, Helpline, Email Id and Address
GTPL Customer Care Number 18004190419, Helpline, Complaint Number for all services like Cable TV, Digital Cable TV, Broadband, and Other many services.
All India GTPL Customer care number and Other details
You can resolve all types of concerns, complaints and you can also give some feedback call on GTPL customer care number.
GTPL Customer Care Number
- 1800-419-0419 (Toll-free)
- +91-9727-633-633 (Talk to GTPL Number)
- +91-79-6140 9409
- +91-9978-904-668 (LCO Support)
- +91-9978-904-899 (LCO Support)
GTPL Customer Care Emails
- email@example.com(LCO Support)
To resolve queries you can contact GTPL customer care number at any time through the WhatsApp, Email, and even over the call.
Citywise GTPL Customer Care Number
GTPL has a well-equipped call center team to serve complaints or suggestions. GTPL call center provides facilities in all languages to ensure efficient services for all the customers.
|City||Contact Number||Office Address|
|Ahmedabad||7925626476||202, 2ND FLOOR, SAHAJANAND SHOPPING CENTRE, OPP. SWAMINARAYAN TEMPLE, SHAHIBAUG, AHMEDABAD – 380004|
|Baroda||9727772475 / 9727772476||6TH FLOOR MONALISHA COMPLEX, NEXT TO WORLD TRADE CENTRE, BESIDE KALYAN HOTEL, SAYAJIGUNJ,|
BARODA – 390005
|Dispur||037-32318625||Railway Colony, Chowkidingee, Dibrugarh, Assam-786003|
|Howrah||033-25345026 / 033-66000000||86, Golaghata Road, Ganga App. 3rd Floor, Flat-A, Kolkata-700048|
|Hyderabad||GTPL MEGHANA DISTRIBUTORS PVT LTD, 3rd Floor , Darshak Chambers, Plot no 32, P G Road, Street No 1, Opp: Tennis Court, Secunderabad- 500 003|
|Indore||0731-4043000||Red Tv Shriram Entertainment, 505 A Corporate House, 169 rnt Marg, Indore – 4299081|
|Jaipur||0141-2356650||PLOT NO 35 – 36,, VIDHYUT NAGAR – B, AJMER ROAD, JAIPUR,|
RAJASTHAN – 302019
|Jodhpur||302,THIRD FLOOR,CITY PLAZA, OPP MEDICALCOLLEGE, NR JALJOG CIRCLE, JODHPUR-342001|
|Kalyan||8511942321||2nd Floor,Sudama Comple, M G Road, Porbandar – 360575, Opposite Congress Karyalaya|
|Mumbai||MERCANTILE BLDG, 2ND FLOOR. FLAT NO B- 6, DR CG ROAD, OPP BASANT CINEMA, CHEMBUR – 400074|
|Nagpur||07172 – 310410||7TH FLOOR, SADODAY PLAZA,, NR RAM MANDIR, CENTRAL AVENUE ROAD,|
NAGPUR – 440018
|Patna||Broadband Inquiry: 07961409409||SHANTI NIKETAN PLOT NO 1090, HOLDING NO 552/349, CIRCLE NO 6, FRASER ROAD, NR. TIMES OF INDIA BUILDING,|
PATNA – 800001
|Pune||020-24357131 / 020-24357132||SURVEY NO 15, SAMARTH PARK SOCIETY, ANAND NAGAR, OPP ABHINAV SCHOOL, SINHGAD ROAD, HAVELI,|
PUNE – 411051
Broadband Inquiry: 07961409409
|SHOP NO-2, 1ST FLOOR, ARCTIC MALL, BARIYATU ROAD,|
RANCHI – 834009
|Rajkot||09712922564/ 09712922698||3RD FLOOR, PRAMUKH PARADISE, (ABOVE KARNATAK BANK,), NIRMALA CONVENT SCHOOL ROAD,|
RAJKOT – 360001
|Surat||GTPL Hathway Limited 3rd Floor SOLARIS-THE ADDRESS, Opposite Big Bazaar, Dumas Road,|
|Tirupati||GTPL CHELIKAM NETWORKS INDIA PRIVATE LIMITED, NO: 16, 2ND FLOOR, MUNICIPAL SHOPPING COMPLEX, PRAKASHAM ROAD, NEAR KRISHNAPURAM THANA,|
TIRUPATI – 517501
|VAJI COMMUNICATION (P) LTD. D-NO: 2-30-26, 2ND FLOOR, SECTOR-7, M.V.P. COLONY,|
VISAKHAPATNAM – 530017
GTPL Customer Care Nodal officer For Digital Cable TV
If you have a complaint regarding any aspect of your service provided by GTPL, you can contact GTPL customer care at Toll-Free Number 1800-419-0419 or write to GTPL Customer care at firstname.lastname@example.org.
If you are not satisfied with the solution addressed by the Customer Service Department, you can submit your complaint in writing to the GTPL customer care Nodal Officer at the address listed below:
|BIHAR||MANISH RAJ||SHANTI NIKETAN HOUSE NO-1090,HOLDING NO-552/349, CIRCLE NO-06, FRASER ROAD,PATNAemail@example.com|
|GUJARAT||KAPIL MISTRY||2ND FLOOR, SAHAJANAND SHOPPING CENTRE, OPP SWAMINARAYAN TEMPLE, SHAHIBAUG, AHMEDABADfirstname.lastname@example.org|
|MADHYA PRADESH||KAPIL MISTRY||2ND FLOOR, SAHAJANAND SHOPPING CENTRE, OPP SWAMINARAYAN TEMPLE, SHAHIBAUG, AHMEDABADemail@example.com|
|MAHARASHTRA||PRASHANT CHALLANI||S.NO 15, SAMRATH PARK SOC, OPP ABHINAV SCHOOL, ANAND NAGAR, SINGHAD RD, PUNE||LANDLINE:|
|RAJASTHAN||MANOJ SHARMA||A-103, J.D. ARCADE, OPP MEDICAL COLLEGE, NR JALJOG CIRCLE, JODHPURfirstname.lastname@example.org|
|All States in India||Abhishek Masan||2nd Floor, Sahajanand Shopping Centre, Opp Swaminarayan Temple, Shahibaug, Ahmedabad – email@example.com|
Related Post:- Pharmeasy customer care Information
GTPL Broadband Customer Care Appellate Authority
If you have queries related to broadband services then to resolve the problem you can contact to GTPL Broadband customer care number.
|Name||Contact Number||Email Address|
|Mr. Kamal Bhatiafirstname.lastname@example.org|
Troubleshooting For GTPL Broadband Services
If your remote control did not respond (Error code: 678/651/815)
- If your PC LAN card is disabled then enable LAN card.
- Please check your PC Ethernet (LAN card) port fault/ Driver corrupt, then Repair/Install the new driver.
- Check line problem between one end and DP / POP of Internet Service Provider (ISP). (i.e. between cable, switch/media converter check line)
- In case, spyware is running in your computer and is interfering with the connection then run antivirus and remove spyware.
- If third party firewall software is blocking your connection then check whether the soft firewall.
- Suppose your server down or due to higher network element faults at ISP. Immediate Contact to Customer Care Team.
- In case of error code 651 is faced in windows 7 and error 851 is faced in windows vista.
- Suppose error code 815 may occur due to the restricted user (or we can say logged in with USERS other than the administrator of the system).
- If there is error code 815 occur due to windows registry corruption.
In case not reachable to the specified destination (Error code: 769)
- Error: If LAN port disabled or Lan card drivers are not installed or Lan card drivers corrupt.
- Solution: First, enable the Lan port (or Local Area Connection) or Installed the Lan card drivers.
If access denied due to invalid name and/or password on the domain (Error code: 691)
- In case an incorrect password or user name, or spelling error.
- Suppose you forget to change your password.
- Authentication problem in the AAA server of ISP.
- If error code 691 occurs due to the wrong password
- In case of error code 629 occurs in windows 7 due to MAC address authorization failure.
In case PPP link control protocol terminated (Error code: 734)
If port disconnected from a remote machine (Error code: 629)
- If you entered a spelling error, or user name, or incorrect password.
- In case you forget to change your password.
- Suppose you have an Authentication problem in the AAA server of ISP.
- If there is error code 691 occurs due to the incorrect password.
- For error code 629 occurs in windows 7 due to MAC address authorization failure.
In case the port was closed and the remote computer did not respond (Error code: 619)
- If your Lan USB driver (If using) corrupted. When USB to Lan convertor NIC card is used then Install a new dialer.
- Suppose there is a registry problem use scanreg command to repair dialer.
If PPP control protocols not configured (Error code: 720)
- If TCP/IP is corrupted, then try to reinstall TCP/IP.
- Suppose the DHCP handshake issue comes or IP release to a client issue.
If PPP control protocols not configured (Error code: 729)
- If there is a mismatch in pppoe service installed then remove all the pppoe service.
Suppose dialer connected page not open
- If browser issue-check on another browser occurs.
- Suppose DNS failure occurs then contact with GTPL customer care team whether specified DNS is working or not or check with the system whether it has obtained DNS or not.
Speed slow down
- There can be viruses/spyware issues then you have to check with the system whether antivirus is installed.
- In the case of line connectivity issue occurs, check with the customer care team where the issue is inline.
- IBW issue occurs, you must check with GTPL customer care team whether IBW constraint is there or not.
- Check with the customer care team proper subscriber plan has been allotted.
SMTP Port/Outlook issue occur
- You need to check whether you have subscribed static IP or not as by the default GTPL block SMTP port.
- Also, check the proper configuration of outlook in case of static IP.
If particular file is not being uploaded
- If there is issue in Switch/Media.
Troubleshooting For GTPL Broadband Services
For error code 4, 6
- Reason: If the channel is unavailable in a particular package.
- Solution: You need to check package details.
After all the process, if you are facing the same issue then call to GTPL customer care 18004190419 (Toll-free) or 9727633633 and book your complaint.
For not working remote
- Reason: If your battery cell dead.
- Solution: You have to change the battery Cell.
- Reason: In case remote dead.
- Solution: Buy a new remote.
For Loading Issue
- Reason: Show that set-top box getting ready for working.
- Solution: You need to Reboot STB.
For Initializing Issue
- Reason: This will happens to set top box operation the first time.
- Solution: After that Reboot your STB.
For one moment please
- Reason: Show that set-top box getting ready for working.
- Solution: First remove all favorite channels and Reboot STB.
Once you have executed all the process then contact to GTPL customer care number at 18004190419(Toll-free) or 9727633633 and book complain.
If Set top box is unable to receive a signal
- Reason: If your cable unplugged with set top box.
- Solution: You have Reboot STB.
- Reason: In case cable cut down or junction problem or electrical problem.
- Solution: Carefully check your cable connection.
If you follow the steps given above and the problem is not resolved even after this then contact to GTPL customer care number at 18004190419(Toll-free) or 9727633633 and book complain.
Please insert Smartcard, don’t remove the card. (For error code 1, 2)
- Reason: Suppose your Smartcard not inserted properly.
- Solution: Then you have to remove card and reinsert it or card shall be upside down or press card for proper adjustment.
If you followed the above steps but still have problems then contact to GTPL customer care number at 18004190419(Toll-free) or 9727633633 and book complaint.
For error code 11, 14
You need to call GTPL customer care number.
For Sill pictures
- Reason: Probably RF cable is not connected properly/loose/damaged.
- Solution: You need to check RF cable and reinsert RF cable properly.
Other Important Link
- Digital Cable TV
- GTPL Networks channels
- Standard Definition
- High Definition
- Broadband Plan
- My Account
- New Customers
- Register Quick Query
- Track Service Ticket
- Quick Payment
- Consumer Corner
Frequently Asked Questions(FAQs)
1)You can use templates to resolve your complaint as quickly as possible.
2)If required you can contact at 18004190419(Toll-free) or 9727633633.
1)A unique number assigned for your GTPL billing account and this account number.
2)You can also check your account number on the GTPL statement.
Carefully check whether all the cables are connected in the correct ports and none of the connections must be broken or obstructed. If you have any confusion then refer the user manual.
1)You have to use Paytm’s speedy GTPL Online Recharge service to avoid interruptions and recharge instantly.
2)Just you need a stable internet connection and you can set to make GTPL recharge online.
You can make a request for a subscription of any channel on the A-la-carte basis through GTPL centralized number 18004190419 (Toll-Free).
1)To activate you should pay to GTPL or LCO at this link “one time activation and installation charges” as mentioned above. Your system STB at all time shall remain the property of GTPL.
2)GTPL team has issued to you STB as required in this CAF. The STB will enable to avail digital cable signal once STB services is activated.
Open the app and go to + sign then select set top box of GTPL. Then face your phone towards set-top box check and which set will work best for you after that save the remote. For other brands download any remote app from the app store.
Registered Office Address:- 202, 2nd Floor, Sahajanand Shopping Center,
Opp. Swaminarayan Temple, Shahibaugh, Ahmedabad-380004
Corporate Office Address:- GTPL House Opp. Armieda, Off Pakwan
Cross Roads, Sindhu Bhavan Road, Bodakdev, Ahmedabad-380059
Website:- Official link
GTPL Social link:-
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