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Axis Bank Credit Card Customer Care Number, Toll-free, Helpline, Email Id and Address

Axis Bank Credit Card Customer Care Number, Toll-free, Helpline, Email Id and Address

Axis Bank Credit Card customer care number, complaint, helpline, toll-free number, email id, office address, other details for all banking services.

Axis Bank is one of the massive commercial banks in India. It provides many banking products and services like fixed deposits, investment, loans, savings accounts, credit cards, etc. A customer who holds an Axis Bank credit card can contact the Axis Bank credit card customer care number in case he encounters a concern or to get any information.

All India Axis Bank Credit Card Customer Care Number and Other details

Axis Bank customer care number For all concern

You can resolve all kinds of issues, queries, concerns, and also if you want to give some suggestions then call on Axis Bank customer care number.

  • 1800-419-0068 (For Existing Concern)
  • 1800-419-5959 (Account balance info through SMS)
  • 1800-419-6969 (Mini Statement through SMS)
  • 1800-419-5858 (Account balance info through Call)
  • 1800-419-6868 (To know Mini Statement through Call)
  • 1800-419-5577 (To know Agri and Rural customer care service)
  • 1860-419-5555 (Toll-free)
  • 1860-500-5555 (Toll-free)
  • 08049-336-262 (For Instant Mobile Recharge)

Axis Bank customer care number For Loans

  • 1860-419-5555
  • 1800-233-5577

Axis Bank customer care number For Cards

  • 860-419-5555 (Credit Cards issue)
  • 022-6798-7700 (Debit Cards issue)
  • 1860-500-5555 (Credit Cards issue)

You can contact Axis bank customer care if you have concerns. There are many levels to resolve your queries.

Axis Bank Customer Care Emails

To solve your concern you can send an email regarding any questions, queries, feedback, or complaint at the following emails.

Concern DepartmentEmail address
Bank Account Queriescustomer.service@axisbank.com
Credit Cards Queriescreditcards@axisbank.com
Loan Related Queriesloans@axisbank.com
Merchant Related Servicesmerchant.services@axisbank.com
For NRI Customersnri.services@axisbank.com

Axis Bank SMS Services

RequestSMS MessageInformation
Balance EnquiryBAL [account-number] 
Example:
BAL 123
Gives you the balance for the specified account number. The account number is optional. If no account number is specified, you will get the balance in your primary account.
Last 3 transactionsMINI [account-number] 
Example: MINI 123
Gives you the last three transactions in the specified account. The account number is optional. If no account number is specified, then returns last three transactions in your primary account.
To download Mobile AppMBANKHelps you to download the new mobile application. You will receive a link to download the same.
To locate the nearest ATMATM <Pincode> 
Example:
ATM 400025
Helps you to locate the nearest ATM. PINCODE of the area where you want to locate the ATM is mandatory.
To register for E-StatementGREEN <Email Id> 

Example:
GREEN abc@gmail.com
Helps you to register for E-Statement. Email Id is mandatory to receive monthly E-Statement. This service is available only for Retail customers.
On-Demand E-statementESTMT <last 5 digits of account number> <From Date> <To Date> – Dates in dd-mm-yyyy formatHelps you request for E-statement via SMS. SMS must be sent from registered mobile number and E-statement will be sent only to the registered Email ID.
Update Email IDUPDATEM <valid Email ID>Helps you in updating Email ID by sending a simple SMS from registered mobile number.
To get a Cheque Book*CHQBK <Last 6 digit of a/c No.> 

Example:
CHQBK 6XXXXX
Helps you to send a request for Cheque Book. The last 6 digit of the Account Number is mandatory.
Cheque Status EnquiryCHQST <6 digit of Cheque No.> <Last 6 digit of the A/c No.>Gives you the status of your cheque
Stop Cheque RequestSTOPCHQ<6 digit of Cheque No.> <Last 6 digit of the A/c No.> <3 digit reason code>

Reason Code
019 – Cheque Book lost
020 – Cheque Book mutilated
021 – Cheque Book stolen
022 – Cheque forged
023 – Cheque lost
018 – Cheque Book not received
016 – Others
017 – Wrong amount spelt
Helps you to stop your cheque from being encashed
Prepaid Mobile RechargeMOBILE < mobile number > < operator name > < amount > < last 6 digits of your axis bank acct no. >Recharges your prepaid Mobile instantly. The details within “ < ”, “ > ” are mandatory.
Prepaid DTH RechargeDTH < Customer ID > < operator name > < amount > < last 6 digits of your axis bank acct no.>Recharges your DTH Connection instantly. The details within “ < ”, “ > ” are mandatory.
Prepaid Data Card RechargeDATA < Data card number > < operator > < amount > < last 6 digits of your axis bank acct no.>Recharges your prepaid Data Card instantly. The details within “ < ”, “ > ” are mandatory.
Prepaid Data Card RechargeDATA < Data card number > < operator > < amount > < last 6 digits of your axis bank acct no.>Recharges your prepaid Data Card instantly. The details within “ < ”, “ > ” are mandatory.
Know your MMID (For IMPS transactions)MMIDGives you the MMID. MMID is used for transferring funds using IMPS. This service is available only for Retail customers.
To link Aadhaar no. with Axis Bank accountAadhaar < Aadhaar no.> AC
< last 6 digits of AC no.>
Helps you to link your Aadhaar no. with your Axis Bank account to avail Govt. subsidies.
To know your Projected Average BalanceFor Projected Average Monthly Balance SMS: PAMB < last 6 digits of AC no. >

For Projected Average Quarterly Balance SMS: PAQB < last 6 digits of AC no. >

For Projected Average Half Yearly Balance SMS: PHAB < last 6 digits of AC no. >
Projected Average Balance are calculated based on your yesterday’s balance. It is assumed in calculations that you will maintain the same level of balance till the end of the period.
Block Internet BankingLock < 9 digit Cust ID >

E.g.: Lock 810XXXXX7
Blocks your Internet Banking access
Active Mobile Recharge ServiceType ACT <Space>last 6 digit of AC no.<Space>Mobile Operator NameHelp to active mobile recharge serviceThen give a Missed call from registered mobile no.and you phone will be recharged

Axis Bank Credit Card Customer Care Number

Currently, Axis Bank provides more than 20 types of credit cards. It caters to a wide range of customers looking for a card to suit their needs. Due to this, it becomes important to have a highly established customer care team to serve the millions of customers using various Axis Bank credit cards.

One can get in touch with Axis Bank Credit Card Customer Care via phone, email, or chat regarding all queries relating to their credit card accounts.

Blocking of Axis Bank Credit Card

If your credit card is lost or theft, it is very important to block it, otherwise the wrong transaction will occur. Once your card is blocked, you can request a new card. The account number will remain the same, however, the card details will change.

You can block a credit card through one of these modes:

Through Axis Bank Website Support

  • First login to your Axis Bank account, then go to the support page of the website.
  • Then click on ‘Support Home Page’
  • After this select the option of ‘Get It Done Instantly’.
  • Then choose ‘Block and Replace Your Debit/Credit Card’.
  • Fill your registered mobile number.
  • After this, OTP will be sent to you which must be entered.
  • Now select your card and click on ‘Submit’.

Through Axis Aha

Aha is a dedicated chatbot available on the Axis Bank website where you will get a reply for all your queries regarding many products offered by the bank. You can block your credit card by following these steps:

  • Write ‘Block Credit Card’ in the chatbot.
  • Go to the website and login to your net banking account or by using your MPIN.
  • Now select the credit card which needs to be blocked and click on ‘Confirm’.
  • Then write the OTP sent to your registered mobile number, and the card will be blocked.

Through Axis Bank Mobile App

You can also block your credit card through your mobile app. Go to click on the credit card section then select the card which needs to be blocked and click on ‘Block and Replace Card’.

Through Axis Internet Banking

If you want to block credit cards from internet banking, then follow the step given below:

  • Initially click on the section called ‘Accounts’.
  • After that select ‘My Credit Cards’.
  • Choose your credit card which needs to be blocked.
  • From the list of all options, click on ‘More Services’.
  • Now click on ‘Block Credit Card’ and mention the reason.
  • Then you have to click on ‘Next’, a code will be sent to you. Now enter it to complete the request.

Through Axis SMS

If you wish to block credit card, you must send SMS BLOCK “16-digit credit card number” to 5676782 from your registered mobile number.

Replacement of Axis Bank Credit Card

Once your credit card is blocked, the bank will send you a new card through the post within a few working days.

Axis Bank Credit Card Customer Care Number For International Location

There are many Global helpline numbers for Axis Bank. The non-toll-free number for worldwide customer care is +914067-174100.

Various countries toll-free numbers are given below:

CountryAxis Bank NRI Phone Banking Number
USA1855 205 5577
Saudi Arabia800 850 0000
UK0808 178 5040
UAE8000 3570 3218
Singapore800 1206 355
Qatar00 800 100 348
Canada1855 436 0726
Bahrain800 11 300
Australia1800 153 861
Non-Toll-Free+91 40 67174100

Grievance Redressal For Axis Bank Credit Card

There are mainly four levels for Grievance Redressal at Axis Bank:

Level-1 (Resolve your concern from Front End)

1)If you want customer support then go to www.axisbank.com/support

2)You can call Axis customer Care numbers

  • 1860-419-5555
  • 1860-500-5555

Note:- Charges applicable as per the telecom operator company.

Level-2 (Resolve your concern from Nodal Office)

Nodal Officer, Mr. Caesar Pinto,

You can easily call at 080-6186-5200

(Click here for details)

If you are not happy with the response given by Axis Branches, then you can complain to the Circle Nodal Officer.

Level-3 (Resolve your concern from Principle Nodal Office)

Principal Nodal Officer, Mr. Ratan Kumar Kesh

Executive Vice President, 2nd floor, The Ruby, 9- Senapati Bapat, Marg, Dadar, Mumbai -400028

Contact Number:- 080-61865200

Email Id:- pno@axisbank.com

Level-4

If you are not happy with SBI Grievance Redressal, you may approach the Banking Ombudsman. https://www.axisbank.com/ConAAtact-us/banking-ombudsman

Axis Bank Credit Card Customer Care Number of Nodal Officer(Citywise)

Sr. No.CircleRegionName & Address of the Office of Circle Nodal OfficerAreas of Operation
1AndhraSouthNand Kishore Chawla, Dy Vice President, Axis Bank Ltd. Circle Office, DNO 40-1-55,VVR Square, 2nd floor, Kalanagar,Benz Circle, Vijayawada – 520010 Email Id: Circlenodalofficer.Andhra@axisbank.comState of Andhra Pradesh & Yanam (under Puducherry)
2Bangalore – ISouthT V R Prasad, Vice President, Axis Bank Ltd., 41, Seshadri Road, Anand Rao Circle, Bangalore 560009 EmailID:Circlenodalofficer.Bangalore@axisba nk.comLocations falling under the districts of Bangalore /Chikballapur /Chamarajnagar / Kolar / Mandya / Mysore & Tumkur in Karnataka State
3Bangalore – IISouthT V R Prasad, Vice President, Axis Bank Ltd., 41, Seshadri Road, Anand Rao Circle, Bangalore 560009 EmailID:Circlenodalofficer.Bangalore@axisba nk.com,Ph:080-2300410Locations falling under the districts of Bangalore /Chikballapur /Chamarajnagar / Kolar / Mandya / Mysore & Tumkur in Karnataka State
4BhopalWestD.B.Kiran, Dy Vice President, Axis Bank Ltd. Bhopal Circle Office, “The Infinity”, 2nd Floor,M.P Nagar,Zone II, Bhopal- 462011 (Madhya Pradesh). Email ID: Circlenodalofficer.Bhopal@axisbank.comLocations falling under the districts of Agar Malwa, Alirajpur, Ashoknagar, Barwani, Betul, Bhind, Bhopal, Burhanpur, Chhatarpur, Datia, Dewas, Dhar, East Nimar, Guna, Gwalior, Harda, Hoshangabad, Indore, Jhabua, Mandsaur, Morena, Neemuch, Raisen, Rajgarh, Ratlam, Sagar, Sehore, Shajapur, Sheopur, Shivpuri, Tikamgarh, Ujjain, Vidisha, West Nimar in the State of Madhya Pradesh.
5Bhubanesh warEastAjit Kumar Tripathy, Vice President. Axis Bank Ltd. Bhubaneswar Circle Office, Plot No. – 1, Ground Floor, Nandi Ghosh Estates, Bapuji Nagar, Bhubaneswar, Pin No. 751009. Email ID: Circlenodalofficer.Bhubaneshwar@axisbank.c omState of Odhisha
6Chennai – ISouth IIA Madhusudan Goud, Vice President, Axis Bank Ltd.Chennai Circle Office, II Floor,No.3, Club House Road, Chennai600002 Email ID: Circlenodalofficer.Chennai@axisbank.comLocations falling under the districts of Chennai, Cuddalore, Kancheepuram, Karaikal, Nagapattinam, Pondicherry, Thiruvallur, Tiruvannamalai, Vellore & Villupuram in Tamilnadu State.
7Chennai – IISouth IIA Madhusudan Goud, Vice President, Axis Bank Ltd.Chennai Circle Office, II Floor,No.3, Club House Road, Chennai600002 Email ID: Circlenodalofficer.Chennai@axisbank.comLocations falling under the districts of Chennai, Cuddalore, Kancheepuram, Karaikal, Nagapattinam, Pondicherry, Thiruvallur, Tiruvannamalai, Vellore & Villupuram in Tamilnadu State
8CoimbatoreSouthV Ramanathan, Vice President, Axis Bank Ltd. 214, 1st Floor, DB Road, RS Puram, Coimbatore-641002. Email ID: Circlenodalofficer.Coimbatore@axisbank.comLocations falling under the districts of Ariyalur, Coimbatore, Dharmapuri, Dindigul, Erode, Kanyakumari, Karur, Krishnagiri, Madurai, Namakkal, Nilgiri, Perambalur, Pudukottai, Ramanathapuram, Salem, Sivagangai, Thanjavur, Theni, Thiruvarur, Tuticorin, Tiruchirapalli, Tirupur, Tirunelveli, Tirupur & Virudhunagar in Tamilnadu State
9DehradunNorthGurmeet Singh Bhatia, Dy Vice President, Axis Bank Ltd. Dehradun Circle Office, 2nd floor, NCR Plaza, New Cantt. Road, Hathibarkala Dehradun,Uttarakhand 248001. Email ID: Circlenodalofficer.Dehradun@axisbank.com Phone No. 0135 – 6679991Uttarakhand State & U.P-West consisting of Agra, Firozabad, Mainpuri, Mathura, Aligarh, Etah, Hathras, Kasganj, Budaun, Bareilly, Pilibhit, Shahjahanpur, Baghpat, Bulandshahr, Hapur, Meerut, Amroha, Bijnor, Moradabad, Rampur, Sambhal, Muzaffarnagar, Saharanpur, Shamli districts of U.P
10Gujarat EastWestT. Purushottam Rao, Vice President, Axis Bank Ltd. 411, 3rd Floor, ”The Park”, Near Akshar Chowk . Old Padra Road Vadodara 390020 Email ID: Circlenodalofficer.Gujarateast@axisbank.comLocations falling under the districts of Anand, Aravalli, Banas Kantha, Bharuch, Chhotaudehpur, Dadra & Nagar Haveli, Dahod, Daman, Kheda, Mehsana, Narmada, Navsari, Panchmahals, Patan, Sabarkantha, Surat, Tapi, Vadodara, Valsad in the State of Gujarat
11Gujarat WestWestAnkur Agarwal, Vice President,Axis Bank Ltd. 3rd floor, Shivalik – IshaanNr. C N Vidyalaya, Ambawadi, Ahmedabad 380006Email ID:Circlenodalofficer.Gujaratwest@axisbank.c omLocations falling under thedistricts of Devbhumi Dwarka,Jamnagar, Rajkot, Porbandar,Junagadh, GirSomnath, Amreli,Bhavnagar, Botad,Surendranagar, Morbi, Kutch,Ahmedabad, Gandhinagar in theState of Gujarat, & UnionTerritory of Diu.
12Gurgaon & FaridabadNorthPrashant Khanduri, Deputy Vice President, Axis Bank Ltd. 3rd Floor, SCO 29, Sector 14, Gurgaon, Haryana- 122001 Circlenodalofficer.delhi2@axisbank.comGurgaon, Faridabad, Hodal, Palwal, Ballabhgarh, Sohna, Pataudi Bijwasan and Kapashera area of Delhi
13HubliSouthA Chandrashekhar Dy. Vice President, Axis Bank Ltd. Hubli Circle Office, No 41, Seshadri Road, Anand Rao Circle, Bangalore – 560009. Email ID: Circlenodalofficer.Hubli@axisbank.comLocations falling under the districts of Bagalkot, Belagavi, Ballari, Bidar, Chickmagalur, Chitradurga, Dakshin Kannada, Davangere, Dharwad,Gadag, Kalburgi, Hassan,Haveri, Koppal,Raichur, Shivamogga, Udupi, Uttar Kannada, Vijaypur & Yadgir of Karnataka State
14HyderabadSouthS. Srinivasa Kumar Vice President, Axis Bank Ltd., Hyderabad Circle Office, Abhinandan Towers, 6-3-2493, Road No:1, Banjara Hills, Hyderabad – 500034. Email ID: Circlenodalofficer.Hyderabad@axisbank.comState of Telangana
15JaipurNorthPrasanta Roy Chowdhury, Dy Vice President Axis Bank Ltd. Circle Office, B-115, 1st Floor, Shanti Tower, Hawa Sadak, Civil Lines, Jaipur – 302006 Email ID: Circlenodalofficer.Jaipur@axisbank.comState of Rajasthan
16KeralaSouthSudheesh Menon, Vice President Axis Bank Ltd. Circle Office, 5th Floor, Chicago Plaza, Rajajai Road, Kochi -682 035, Kerala. Email ID: Circlenodalofficer.Kerala@axisbank.comState of Kerala
17KolkataEastSubimal Saha, Vice President, Axis Bank Ltd. 5 Shakespeare Sarani, Kolkata Circle Office, Kolkata-700071 Email ID: Circlenodalofficer.Kolkata@axisbank.comKolkata city & Andamans
18LucknowNorthRaj Kumar Jain, Vice President, Axis Bank Ltd., Circle Office, 1st Floor, UPRNSS Building, G-4/5-B, Sector 4 ,Gomti Nagar Extension, Near CMS School Lucknow – 226010 Email ID: Circlenodalofficer.Lucknow@axisbank.comU.P – East consisting of Allahabad, Ambedkar Nagar, Amethi, Auraiya, Azamgarh, Bahraich ,Ballia ,Balrampur, Banda, Bara Banki, Basti, Deoria ,Faizabad, Fatehpur, Ghazipur, Gonda, Gorakhpur, Hamirpur, Hardoi, Jalaun,Jaunpur, Jhansi, Kannauj, Kanpur Nagar, Kheri ,Kushinagar,, Lalitpur ,Lucknow, Mahoba, Maharajganj, Mau, Mirzapur, Pratapgarh,Rae Bareli, Sant Kabir Nagar ,Sant Ravidas Nagar (Bhadhoi), Siddharthnagar,Sitapur ,Sonbhadra, Sultanpur, Unnao & Varanasi Districts of U.P
19LudhianaNorthJaideep Kaul, Vice President, Axis Bank Ltd. Plot 149, 1st Floor Industrial Area Phase-1, CHANDIGARH, PIN CODE – 160002 Email ID: Circlenodalofficer.Punjab@axisbank.comStates of Punjab and Chandigarh
20Mumbai -IWestA.V.S.Sarma Vice President,Axis Bank Ltd, 2nd Floor, Corporate Park 2, BehindSwastik Chambers, Sion Trombay Road, ChemburEast, Mumbai 400071Email ID: Circlenodalofficer.Mumbai@axisbank.comLocations falling under thedistricts of Mumbai, Thane, NaviMumbai, Raigad, Kalyan, Virarin the State of Maharashtra
21Mumbai -IIWestA.V.S.Sarma Vice President, Axis Bank Ltd, 2nd Floor, Corporate Park 2, Behind Swastik Chambers, Sion Trombay Road, Chembur East, Mumbai 400071 Email ID: Circlenodalofficer.Mumbai@axisbank.comLocations falling under the districts of Mumbai, Thane, Navi Mumbai, Raigad, Kalyan, Virar in the State of Maharashtra
22NagpurWestHarendrasingh Rawat, Dy Vice President, Axis bank Ltd, Circle Office, 3rd Floor, Buty Building, Above Bank of India, RT Road, Civil Lines, Nagpur – 440001, Email ID: Circlenodalofficer.Nagpur@axisbank.comLocations falling under the districts of Nashik, Nagpur, Aurangabad, Parbhani, Nanded, Ahmednagar, Yavatmal, Gadchiroli, Jalna, Jalgaon, Dhule, Amravati, Akola, Washim, Hingoli, Gondia, Chandrapur. Bhandara, Wardha, Nandurbar, Buldhana In the State of Maharashtra
23NCRNorthVikas Anand , Vice President Axis Bank Ltd , Axis House Noida Tower T-1, 5th Floor, I-14 , Jaypee Greens Wish Town, Sector-128 Noida Uttar Pradesh-201304West Delhi , North Delhi and North West Delhi
24North EastEastArindam Basu, Dy Vice President, Axis Bank Ltd. Circle Office, Chibber House 3rd floor.G.S.Road Guwahati-781005 Email ID: Circlenodalofficer.Northeast@axisbank.comStates of Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura
25North West DelhiNorthVikas Anand, Vice President Axis Bank Ltd , Axis House Noida Tower T-1, 5th Floor, I-14 , Jaypee Greens Wish Town, Sector-128 Noida Uttar Pradesh-201304West Delhi , North Delhi and North West Delhi
26PanchkhulaNorthDebaraj Maharana, Vice President, Axis Bank Ltd. S.C.O. 390, Sector 20, Urban Estate, Panchkula – 134 112 Email ID: Circlenodalofficer.Panchkula@axisbank.comJammu & Kashmir, Himachal Pradesh & Haryana excluding the Faridabad, Mewat and Gurugram districts
27PatnaEastGirish Dubey, Dy Vice President, Axis Bank Ltd. Circle Office , 2nd Floor , Plot No . 136, Patliputra Colony, Near Sai Mandir, Patna (Bihar) 800013 Email ID: Circlenodalofficer.Patna@axisbank.comStates of Bihar & Jharkhand
28PuneWestUtpal Mukherji, Deputy Vice President, Axis Bank Ltd. Pune Circle Office, Unit No. 4, Ground Floor, Godrej Castlemaine, Plot No. 155, Sangamwadi,Sassoon Road, Off Bundgarden Road, Next to Ruby Hall, Pune – 411001. Email ID: Circlenodalofficer.Pune@axisbank.com Tel. No. – 020 4902 6061Locations falling under the districts of Goa, Kolhapur, Ratnagiri, Shindudurga, Sangli, Satara, Pune, Solapur, Latur, Beed & Osmanabad in the State of Maharashtra
29PunjabNorthJaideep Kaul, Vice President, Axis Bank Ltd. Plot 149, 1st Floor Industrial Area Phase-1, CHANDIGARH, PIN CODE – 160002 Email ID: Circlenodalofficer.Punjab@axisbank.comStates of Punjab and Chandigarh
30RaipurEastAbhay Kumar Deepak, Dy Vice President, Axis Bank Ltd. Raipur Circle Office 2nd floor , Simran Tower , Jeevan Bima Marg,Raipur,Chattisgarh-492001 Email ID: Circlenodalofficer.Raipur@axisbank.comThe State of Chhatishgarh & Districts of Balaghat, Chhindwara, Jabalpur, Katni, Mandla, Narsinghpur, Seoni, Rewa, Satna, Sidhi, Singrauli, Damoh, Panna, Anuppur, Shahdol, Umaria, Dindori in Madhya Pradesh
31RohtakNorthDebaraj Maharana, Vice President, Axis Bank Ltd. S.C.O. 390, Sector 20, Urban Estate, Panchkula – 134 112 Email ID: Circlenodalofficer.Panchkula@axisbank.comJammu & Kashmir, Himachal Pradesh & Haryana excluding the Faridabad, Mewat and Gurugram districts.
32South DelhiNorthPrashant Khanduri, Deputy Vice President, Axis Bank Ltd. 3rd Floor, SCO 29, Sector 14, Gurgaon, Haryana- 122001 Circlenodalofficer.delhi2@axisbank.comSouth Delhi
33West BengalEastDibyendu Banerjee, Vice President Axis Bank Ltd, West Bengal & Sikkim Circle 7th Floor, Nagaland House, 11, Shakespeare Sarani, Kolkata -700071 Email ID: Circlenodalofficer.Westbengal@axisbank.comStates of West Bengal (except Kolkata) & Sikkim

If your issue remains unresolved at Level-1, Level-2 and Level-3 then you have to contact the Banking Ombudsman for further escalations.

Axis Bank Credit Card Ombudsman Offices Areas and Addresses

CenterAddress of the Office of Banking OmbudsmanArea of Operation
AhmedabadShri G J Raju C/o Reserve Bank of India 5th Floor, Nr. Income Tax, Ashram Road Ahmedabad-380 014 STD Code: 079 Tel. No. 26575807/26582357/26586718 Email : cms.boahmedabad@rbi.org.inGujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu
BangaloreMs Saraswathi Shyamprasad C/o Reserve Bank of India 10/3/8, Nrupathunga Road Bengaluru -560 001 STD Code: 080 Tel. No. 22277660/22180221 Fax No. 22276114 Email : cms.bobengaluru@rbi.org.inKarnataka
BhopalShri V K Nayak C/o Reserve Bank of India Hoshangabad Road Post Box No. 32, Bhopal-462 011 STD Code: 0755 Tel. No. 2573772 2573776 2573779 Email : cms.bobhopal@rbi.org.inMadhya Pradesh
BhubaneswarShri S Behera C/o Reserve Bank of India Pt. Jawaharlal Nehru Marg Bhubaneswar-751 001 STD Code: 0674 Tel. No. 2396207/2396008 Fax No. 2393906 Email : cms.bobhubaneswar@rbi.org.inOrissa
ChandigarhShri J L Negi C/o Reserve Bank of India 4th Floor, Sector 17 Chandigarh Tel. No. 0172 – 2721109 Fax No. 0172 – 2721880 Email : cms.bochandigarh@rbi.org.inHimachal Pradesh, Punjab, Union Territory of Chandigarh and Panchkula, Yamuna Nagar and Ambala Districts of Haryana.
ChennaiDr. Balu K C/o Reserve Bank of India Fort Glacis, Chennai 600 001 STD Code: 044 Tel No. 25395964 Fax No. 25395488 Email : cms.bochennai@rbi.org.inTamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands
DehradunShri Arun Bhagoliwal C/o Reserve Bank of India 74/1 G.M.V.N. Building, 1st floor, Rajpur Road, Dehradun – 248 001 STD Code : 0135 Telephone : 2742001 Fax : 2742001 Email : cms.bodehradun@rbi.org.inUttarakhand and seven districts of Uttar Pradesh viz., Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar)
GuwahatiSmt. Monisha Chakraborty C/o Reserve Bank of India Station Road, Pan Bazar Guwahati-781 001 STD Code: 0361 Tel.No. 2734219/ 2512929 Email : cms.boguwahati@rbi.org.inAssam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura
HyderabadShri T Srinivasa Rao C/o Reserve Bank of India 6-1-56, Secretariat Road Saifabad, Hyderabad-500 004 STD Code: 040 Tel. No. 23210013 Fax No. 23210014 Email : cms.bohyderabad@rbi.org.inAndhra Pradesh and Telangana
JaipurShri C D Srinivasan C/o Reserve Bank of India, Ram Bagh Circle, Tonk Road, Post Box No. 12 Jaipur-302 004 STD Code: 0141 Tel. No. 2577931 Email : cms.bojaipur@rbi.org.inRajasthan
JammuShri P Shimrah C/o Reserve Bank of India, Rail Head Complex, Jammu- 180012 STD Code : 0191 Telephone: 2477617 Fax : 2477219 Email : cms.bojammu@rbi.org.inUnion Territories of Jammu & Kashmir and Ladakh
KanpurShri P K Nayak C/o Reserve Bank of India M. G. Road, Post Box No. 82 Kanpur-208 001 STD Code: 0512 Tel. No. 2305174/ 2303004 Email : cms.bokanpur@rbi.org.inUttar Pradesh (excluding Districts of Ghaziabad, Gautam Buddha Nagar, Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar)
KolkataSmt. Monisha Chakraborty C/o Reserve Bank of India 15, Netaji Subhash Road Kolkata-700 001 STD Code: 033 Tel. No. 223310217/22133353 Fax No. 22305899 Email : cms.bokolkata@rbi.org.inWest Bengal and Sikkim
Mumbai (I)Smt. Ranjana Sahajwala C/o Reserve Bank of India 4th Floor, RBI Byculla Office Building, Opp. Mumbai Central Railway Station, Byculla, Mumbai-400 008 STD Code: 022 Tel No. 23022028 Fax : 23022024 Email : cms.bomumbai1@rbi.org.inDistricts of Mumbai, Mumbai Suburban and Thane
Mumbai (II)Shri P. Vijaya Kumar C/o Reserve Bank of India, 4th Floor, RBI Byculla Office Building, Opp. Mumbai Central Railway Station, Byculla, Mumbai-400 008 STD Code: 022 Telephone: 2300 1280 Fax : 23022024 Email : cms.bomumbai2@rbi.org.inGoa and Maharashtra, (except the districts of Mumbai, Mumbai Suburban and Thane)
PatnaShri Brij Raj C/o Reserve Bank of India Patna-800 001 STD Code: 0612 Tel. No. 2322569/2323734 Fax No. 2320407 Email : cms.bopatna@rbi.org.inBihar
New Delhi (I)Smt. Anupam Sonal C/o Reserve Bank of India, Sansad Marg, New Delhi STD Code: 011 Tel. No. 23725445 Fax No. 23725218 Email : cms.bonewdelhi1@rbi.org.inNorth, North-West, West, SouthWest, New Delhi and South districts of Delhi
New Delhi (II)Shri R S Amar C/o Reserve Bank of India Sansad Marg, New Delhi STD Code: 011 Tel. No. 23724856 Fax No. 23725218-19 Email : cms.bonewdelhi2@rbi.org.inHaryana (except Panchkula, Yamuna Nagar and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh
New Delhi (III)Shri V G Sekar C/o Reserve Bank of India Sansad Marg, New Delhi STD Code: 011 Tel. No. 23715393 Fax No. 23765234 Email : cms.bonewdelhi3@rbi.org.inNorth-East, Central, Shahdara, East and South-East districts of Delhi
RaipurShri. Keshab Korkora C/o Reserve Bank of India 54/949, Shubhashish Parisar, Satya Prem Vihar Mahadev Ghat Road, Sundar Nagar, Raipur- 492013 STD Code : 0771 Telephone: 2244246, 2241819 Email : cms.boraipur@rbi.org.inChhattisgarh
RanchiSmt Chandana Dasgupta C/o Reserve Bank of India 4th Floor, Pragati Sadan, RRDA Building, Kutchery Road, Ranchi Jharkhand 834001 STD Code : 0651 Telephone : 852134622 Fax : 2210511 Email : cms.boranchi@rbi.org.inJharkhand
ThiruvananthapuramShri H N Iyer C/o Reserve Bank of India Bakery Junction Thiruvananthapuram-695 033 STD Code: 0471 Tel. No. 2332723/2323959 Fax No. 2321625 Email : cms.botrivandrum@rbi.org.inKerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region)

Write complain to Axis Bank Customer Care

If you want to write a complaint to Axis Bank, you will need to send a letter to the Head Office of the bank located in Mumbai.

For more information about Axis Bank Customer Care Click here

Frequently Asked Question(FAQs)

How to contact Axis bank credit card customer care number?

You can contact to this number 1800-419-0068.

What is the procedure to activate Axis bank credit card?

Follow the steps given below to activate your credit card:
1)First, you will receive your credit card.
2)Then find a sticker on which card with activation instructions is given.
3)Follow these steps for activating online or over the phone, whichever you prefer.
4)After that just wait for confirmation that your card has been activated.

How can I check the status of my Axis bank credit card?

You can check the status of the Axis Bank Credit Card application online:
1)You have to visit Axis Bank Credit Card Track your application page at clcinsta.axisbank.co.in/DigitalChannel/TrackCase/Landing.html.
2)Then go and click on the “App ID” option.
3)Now enter your “Application Reference Number” in the respective field.
Finally, click on “Submit”.

What are step to check my credit card statement online?

To view Axis bank credit card statement you will have to follow the below steps:
1)You have to create an online account via your card issuer’s website. 2)Once you have received an Axis Bank Credit Card, you can access it from your bank account.

How can I increase Axis bank credit card limit?

1)Initially, you have to log in an online banking account, click Accounts >My Credit Cards Accounts> Limit Enhancement, and Check for the Limit increase. If you are eligible, then you can select the same and submit the request for a limit increment.

How can I check balance in my Axis bank credit card?

You can check your credit and card outstanding balance at ATM using your pin number as an access code. Although this is time-consuming In other cases you can also visit the nearest Axis bank.

What is the step to update mobile number for Axis bank credit card?

Steps to register/update your phone number at the Axis ATM:
1)Insert your card and enter the PIN number.
2)Go to select ‘Registrations’.
3)Now select ‘Mobile Number Update’ button.
4)Then you will see the message ‘Your account number 91xxxxxxxxxxxxx is already registered.
5)After this enter the Mobile Number you want to update.
Re-enter the Mobile Number. And the process completed.

Axis Bank Headquarter address:- Axis Bank Limited, ‘Axis House’, C-2, Wadia International Centre, Pandurang Budhkar Marg, Worli, Mumbai – 400025

Tel:- +91-22-24252525/43252525

Fax:- +91-22-24251800

Website:-Official link

Axis Bank Social link:-

There are many Banks customer care information is available to check click here

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